"Printer temporarily stopped"

gervjol Posted messages 61 Registration date   Status Membre Last intervention   -  
brucine Posted messages 24389 Registration date   Status Membre Last intervention   -
Hello
I am experiencing a problem with my HP Photosmart C4480 printer. Recently, I have been unable to print a file coming from an email. My printer displays "temporarily stopped," a page appears indicating that the solution center has detected that the correct version of "Adobe Flash Player" for Internet Explorer is not installed. You can install it at the following address:
https://www.adobe.com/products/flashplayer/end-of-life-alternative.html
The solution center will not function until you have installed the "Adobe Flash Player" application for Internet Explorer.
However, we are informed that "we stopped the development of Flash on 12/31/2020
And we recommend that all users uninstall 'Flash Player' as soon as possible to secure their systems.
I admit that I don't understand anything; if anyone can help me, I thank you in advance.
Best regards

1 réponse

brucine Posted messages 24389 Registration date   Status Membre Last intervention   4 099
 
Hello,

As its name indicates: the HP solution center is an outdated software that no longer works since Flash Player was deactivated.

The alternatives are:
-reinstall Flash Player, there is a workaround for that, really not a good idea
-print directly via Windows, in which case you also have to cheat to scan:
https://support.hp.com/fr-fr/document/c02488682
-or a workaround of this type:
https://bernard-sperandio.fr/resolution-probleme-centre-solutions-hp/
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