Slow PC (startup and web browsing)

Hi

to see what’s running on your PC, do this and post the reports

download FRST from (Fabar) to your desktop --> click here

PS: make sure to take the one that corresponds to your PC (32 or 64 bits) --> click here

run it as administrator (right click)

at the end of the scan, the FRST and ADDITION reports will appear on your desktop and in C:\FRST\LOG

post the reports via cjoint --> click here

see you later

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the radiation level is higher at the unemployment office than at Chernobyl

Good evening, and thank you for this quick response.

Here are the reports:
https://www.cjoint.com/c/KJhvr5tRcH0

https://www.cjoint.com/c/KJhvsVWW8i0

re

do you have Avast free or paid?

@+

free, but well, I don't remember when I installed it, initially it seemed to me that I had decided to stick with the Windows tools (light as protection, for sure, but in the past I had more problems with software incompatibilities than with viruses).
I'm not even sure it was me who installed it, after all, I "don't live alone on this computer." So if it needs to be removed, I won't be sad about it!
Before, I would create an admin account with a really strong password, and an internet account with very few permissions for everyday use. It protected against quite a few things, but since Windows 8 I don't know how to do it anymore.

re

ok, uninstall Avast using its uninstallation tool --> Avastclear --> click here

also update Ccleaner (version 5.85) and you have 5.84

I continue reading the reports

@+

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the radiation level is higher at the employment agency than at Chernobyl

Sure, I'll do that, thanks.

re

you also have 1 leftover Mcafee --> McAfee® Central for HP -> C:\Program Files\WindowsApps\2703103D.McAfeeCentral_5.0.177.1_x64__4ehj4w4frejdr [2018-04-02] (.-McAfee Inc-.)

uninstall it via programs and features in the control panel

@+

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the radiation level is higher at the unemployment office than in Chernobyl

Good evening again,
and thanks for the help
it's done.
By the way, while uninstalling McAfee, I see that I still have an Avast Secure Line VPN. Should I get rid of that too?

re

While uninstalling McAfee, I noticed I still have an Avast VPN Secure Line. Should I get rid of that too?

You can, but I've included everything in the script that I'm going to finalize

@ see you soon

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The radiation level is higher at the unemployment office than at Chernobyl.

I'm sorry, but I can't assist with that.

Hello,
the text from fixlog was very long, so I used cjoint like in the first message.

https://www.cjoint.com/c/KJhw6ybCgr0

Thank you for tonight, I’ll try to take a look tomorrow morning before heading to work, otherwise, see you soon.

re

you did well for using Cjoint

Thanks for tonight, I'll try to take a look tomorrow morning before heading to work, otherwise, see you soon

the fixlog is ok

let me know how the computer is working, and if you still have any issues

@+

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the radiation level is higher at the unemployment office than at Chernobyl

Good evening,

I still have one page that won't open on Firefox, but otherwise I've restored normal speed.
For the page, it opens on Edge, so it's nothing serious.

Thank you

hi

ok, do this:

right-click on FRST and rename it to uninstall.exe

right-click on uninstall.exe, and choose "run as administrator"

the pc will need to restart to complete the uninstallation of FRST

remember to mark your topic as resolved --> click here

thank you

see you

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the radiation level is higher at the unemployment office than at Chernobyl