Orange Line and Retirement Home

legrosgillou Posted messages 5 Status Member -  
baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   -
Hello mom entered a nursing home in SAVENAY 44, we made a request for a telephone line and they told us sorry but now it's fiber or nothing!!!!! that was on 01/12/21, on 09/17/21 after several follow-ups they outright told us that they were canceling the order. No more phone line, just fiber but not before December 2022, so another year to wait. It's a scandal, even the operator was embarrassed to tell me that, she still gave me the advice to look for another operator. Thank you Orange, you should be ashamed. Don't hesitate to forward this email.

8 answers

  1. brucine Posted messages 24931 Registration date   Status Member Last intervention   4 179
     
    Hello,

    No operator is installing ADSL today in areas eligible for fiber, and I don't see the connection with a standard telephone line, even though they too are expected to be forgotten in the medium term.

    It is hard to believe that a feasible request (telephone line without internet connection or ADSL if fiber is not yet eligible) was submitted in January without any response from you until September and without getting any solutions.

    Assuming that such an operator refused to connect either via fiber or ADSL, which seems absurd to me, or even a simple telephone line (this is even more so, and anyway, Savenay is not in the Gobi Desert), nothing prevented you from contacting another operator and/or simply a mobile phone operator.

    In short, we could only cling to the request for the impossible to reach this alleged deadlock, but no one can believe what you have reported.
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