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Disabling Microsoft Basic Display Adapter

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zssio -  
 zssio -
Hello,

I have a quick question. After purchasing a new graphics card (RTX 3070Ti), I installed it, etc., but it wasn't recognized by Windows; only the basic Microsoft video card was showing. I looked online and apparently, I needed to disable that card, restart the PC, and the new graphics card would be recognized automatically, which I did. However, my PC turns on but there’s no display; the screen is completely black. What can I do, please???

Configuration: iPhone / Safari 15.0

4 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     
    Hello,
    make sure your screen is properly connected to your new graphics card and not to the one you disabled.

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    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.
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  2. epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
     
    Your RTX 3070Ti is recognized as a Microsoft basic video card because its drivers are not installed. You need to install its drivers.

    --
    Misnaming things adds to the misery of the world (Albert Camus)
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  3. epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
     
    How did you solve your problem?

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    To misname things is to add to the world's misfortune (Albert Camus)
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  4. zssio
     
    I pressed the button several times for a long time to turn on my PC, and it worked like magic, so I’m on Windows now, but it still doesn’t recognize my card. I think a simple driver installation will be enough. Thank you very much for your answers, have a great day!
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