Low sound issue with my Logitech X 210 2.1 system.
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GSP842
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epango Posted messages 37195 Registration date Status Membre Last intervention -
epango Posted messages 37195 Registration date Status Membre Last intervention -
Hello,
I can’t explain how, but overnight (maybe due to an automatic driver update on my PC), I no longer have sound on my Logitech X210 2.1 system!
More specifically, I have sound, but it's very low even though the volume is set to maximum in the Realtek audio manager (driver version 6.0.1.6662) and in the Windows 7 volume mixer.
It’s very strange because I have a small wired controller with an ON/OFF button and a dial to lower/increase the volume that is connected to the sub and the two speakers. Before, if the button was OFF, I couldn’t get any sound, whereas now sound is coming through no matter what the position is, and it only adjusts the volume of the sub.
* I tried reinstalling the audio driver, but it didn’t help.
* As for the Realtek audio manager: I configured it to 5.1 speakers with front speakers and sub, allowing bass management
* At first, I thought the wired controller for the speakers was dead, so I bought a Z313 2.1 system, but the problem is EXACTLY the same, gRRRrrr... lol
* I’ve searched the forums, but nothing helped me.
If a kind soul could help me!
Thank you in advance ;)
Summary
Computer:
ACPI x64-based PC
Microsoft Windows 7 Home Premium Operating System
System Service Pack [ TRIAL VERSION ]
Internet Explorer 8.0.7601.17514 (IE 8.0 - Windows 7 SP1)
DirectX DirectX 11.0
System Name CLM-PC
User Name Clm
Domain Login [ TRIAL VERSION ]
Date / Time 2013-03-06 / 14:34
Motherboard:
QuadCore Intel Core i5-2500K, 3400 MHz (34 x 100) Processor Type
Asus P8Z68-V LX Motherboard Name (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Video, Gigabit LAN)
Intel Cougar Point Z68, Intel Sandy Bridge Motherboard Chipset
[ TRIAL VERSION ] System Memory
DIMM1: G Skill F3-12800CL9-2GBRL 2 GB DDR3-1600
DDR3 SDRAM (9-9-9-28 @ 800 MHz) (8-8-8-25 @ 711 MHz) (7-7-7-22 @ 622 MHz)
DIMM3: G Skill F3-12800CL9-2GBRL [ TRIAL VERSION ]
DIMM4: G Skill F3-12800CL9-4GBRL [ TRIAL VERSION ]
AMI BIOS Type (10/21/2011)
Communication Port Communication Port (COM1)
Monitor:
NVIDIA GeForce GTX 570 Video Card (1310400 KB)
NVIDIA GeForce GTX 570 Video Card (1310400 KB)
nVIDIA GeForce GTX 570 3D Accelerator
Generic Plug-and-Play Monitor [NoDB] (EGPC6JA000021)
Multimedia:
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Realtek ALC887 @ Intel Cougar Point PCH - High Definition Audio Controller [B-3]
Storage:
Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02 IDE Controller
M4-CT128M4SSD2 ATA Device Hard Drive (128 GB, SATA-III)
WDC WD10EALX-009BA0 ATA Device Hard Drive (1000 GB, 7200 RPM, SATA-III)
DTSOFT Virtual CdRom Device Optical Drive
DTSOFT Virtual CdRom Device Optical Drive
DTSOFT Virtual CdRom Device Optical Drive
DTSOFT Virtual CdRom Device Optical Drive
TSSTcorp CDDVDW SH-222AB ATA Device Optical Drive (DVD+R9:16x, DVD-R9:12x, DVD+RW:22x/8x, DVD-RW:22x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Status of Hard Drives OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
E: (NTFS) 931.4 GB (318.3 GB free)
Total Size [ TRIAL VERSION ]
Input:
Microsoft USB Comfort Curve Keyboard 2000 (Mouse and Keyboard Center)
PIH Keyboard Device
Logitech HID-compliant G Laser Mouse
Network:
Main IP Address [ TRIAL VERSION ]
Main MAC Address 54-04-A6-C4-81-AF
Realtek PCIe GBE Family Controller Network Card (192. [ TRIAL VERSION ])
Devices:
EPSON Stylus DX5000 Series Printer
Fax Printer
Microsoft XPS Document Writer Printer
Intel Cougar Point PCH - USB EHCI #1 Controller [B-3] USB2 Controller
Intel Cougar Point PCH - USB EHCI #2 Controller [B-3] USB2 Controller
ASMedia ASM1042 USB 3.0 xHCI Controller USB3 Controller
USB Device Microsoft Hardware USB Keyboard
Generic USB Hub USB Device
Generic USB Hub USB Device
USB Input Device USB Device
USB Input Device USB Device
USB Input Device USB Device
USB Composite Device USB Device
USB Composite Device USB Device
USB Root Hub USB Device
DMI:
BIOS Vendor American Megatrends Inc.
BIOS Version 0703
System Manufacturer System manufacturer
System Name System Product Name
System Version System Version
System Serial Number [ TRIAL VERSION ]
System UUID [ TRIAL VERSION ]
Motherboard Manufacturer ASUSTeK Computer INC.
Motherboard Name P8Z68-V LX
Motherboard Version Rev X.0x
Motherboard Serial Number [ TRIAL VERSION ]
Chassis Manufacturer Chassis Manufacture
Chassis Version Chassis Version
Chassis Serial Number [ TRIAL VERSION ]
Chassis Identifier [ TRIAL VERSION ]
Chassis Type Desktop Case
Configuration: Windows 7 / Firefox 19.0
I can’t explain how, but overnight (maybe due to an automatic driver update on my PC), I no longer have sound on my Logitech X210 2.1 system!
More specifically, I have sound, but it's very low even though the volume is set to maximum in the Realtek audio manager (driver version 6.0.1.6662) and in the Windows 7 volume mixer.
It’s very strange because I have a small wired controller with an ON/OFF button and a dial to lower/increase the volume that is connected to the sub and the two speakers. Before, if the button was OFF, I couldn’t get any sound, whereas now sound is coming through no matter what the position is, and it only adjusts the volume of the sub.
* I tried reinstalling the audio driver, but it didn’t help.
* As for the Realtek audio manager: I configured it to 5.1 speakers with front speakers and sub, allowing bass management
* At first, I thought the wired controller for the speakers was dead, so I bought a Z313 2.1 system, but the problem is EXACTLY the same, gRRRrrr... lol
* I’ve searched the forums, but nothing helped me.
If a kind soul could help me!
Thank you in advance ;)
Summary
Computer:
ACPI x64-based PC
Microsoft Windows 7 Home Premium Operating System
System Service Pack [ TRIAL VERSION ]
Internet Explorer 8.0.7601.17514 (IE 8.0 - Windows 7 SP1)
DirectX DirectX 11.0
System Name CLM-PC
User Name Clm
Domain Login [ TRIAL VERSION ]
Date / Time 2013-03-06 / 14:34
Motherboard:
QuadCore Intel Core i5-2500K, 3400 MHz (34 x 100) Processor Type
Asus P8Z68-V LX Motherboard Name (3 PCI, 2 PCI-E x1, 2 PCI-E x16, 4 DDR3 DIMM, Audio, Video, Gigabit LAN)
Intel Cougar Point Z68, Intel Sandy Bridge Motherboard Chipset
[ TRIAL VERSION ] System Memory
DIMM1: G Skill F3-12800CL9-2GBRL 2 GB DDR3-1600
DDR3 SDRAM (9-9-9-28 @ 800 MHz) (8-8-8-25 @ 711 MHz) (7-7-7-22 @ 622 MHz)
DIMM3: G Skill F3-12800CL9-2GBRL [ TRIAL VERSION ]
DIMM4: G Skill F3-12800CL9-4GBRL [ TRIAL VERSION ]
AMI BIOS Type (10/21/2011)
Communication Port Communication Port (COM1)
Monitor:
NVIDIA GeForce GTX 570 Video Card (1310400 KB)
NVIDIA GeForce GTX 570 Video Card (1310400 KB)
nVIDIA GeForce GTX 570 3D Accelerator
Generic Plug-and-Play Monitor [NoDB] (EGPC6JA000021)
Multimedia:
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
nVIDIA HDMI/DP @ nVIDIA GF110 - High Definition Audio Controller
Realtek ALC887 @ Intel Cougar Point PCH - High Definition Audio Controller [B-3]
Storage:
Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02 IDE Controller
M4-CT128M4SSD2 ATA Device Hard Drive (128 GB, SATA-III)
WDC WD10EALX-009BA0 ATA Device Hard Drive (1000 GB, 7200 RPM, SATA-III)
DTSOFT Virtual CdRom Device Optical Drive
DTSOFT Virtual CdRom Device Optical Drive
DTSOFT Virtual CdRom Device Optical Drive
DTSOFT Virtual CdRom Device Optical Drive
TSSTcorp CDDVDW SH-222AB ATA Device Optical Drive (DVD+R9:16x, DVD-R9:12x, DVD+RW:22x/8x, DVD-RW:22x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/24x/48x DVD+RW/DVD-RW/DVD-RAM)
SMART Status of Hard Drives OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
E: (NTFS) 931.4 GB (318.3 GB free)
Total Size [ TRIAL VERSION ]
Input:
Microsoft USB Comfort Curve Keyboard 2000 (Mouse and Keyboard Center)
PIH Keyboard Device
Logitech HID-compliant G Laser Mouse
Network:
Main IP Address [ TRIAL VERSION ]
Main MAC Address 54-04-A6-C4-81-AF
Realtek PCIe GBE Family Controller Network Card (192. [ TRIAL VERSION ])
Devices:
EPSON Stylus DX5000 Series Printer
Fax Printer
Microsoft XPS Document Writer Printer
Intel Cougar Point PCH - USB EHCI #1 Controller [B-3] USB2 Controller
Intel Cougar Point PCH - USB EHCI #2 Controller [B-3] USB2 Controller
ASMedia ASM1042 USB 3.0 xHCI Controller USB3 Controller
USB Device Microsoft Hardware USB Keyboard
Generic USB Hub USB Device
Generic USB Hub USB Device
USB Input Device USB Device
USB Input Device USB Device
USB Input Device USB Device
USB Composite Device USB Device
USB Composite Device USB Device
USB Root Hub USB Device
DMI:
BIOS Vendor American Megatrends Inc.
BIOS Version 0703
System Manufacturer System manufacturer
System Name System Product Name
System Version System Version
System Serial Number [ TRIAL VERSION ]
System UUID [ TRIAL VERSION ]
Motherboard Manufacturer ASUSTeK Computer INC.
Motherboard Name P8Z68-V LX
Motherboard Version Rev X.0x
Motherboard Serial Number [ TRIAL VERSION ]
Chassis Manufacturer Chassis Manufacture
Chassis Version Chassis Version
Chassis Serial Number [ TRIAL VERSION ]
Chassis Identifier [ TRIAL VERSION ]
Chassis Type Desktop Case
Configuration: Windows 7 / Firefox 19.0
So indeed, the jack plug on the back of the sub completely escaped me. The connections are now good, and no miracle, everything works perfectly!!! phew what a relief!
I don't know how to thank you, really thank you for your persistence!
You see, I'm so happy that if you were in Marseille, I would have treated you to a beer to celebrate this! Thanks again!
It's definitely better when it's plugged in, it works better that way, happy for you and best of luck moving forward.
See you!