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Colissimo

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MORITZ -  
piquesous Posted messages 15734 Registration date   Status Contributeur Last intervention   -
Hello,

I would like to contact Colissimo by email to change the delivery of a package, but I can't find a good address to write to their customer service.

If anyone could share one (or more), I would appreciate it in advance.

Have a nice day.

Thank you. Best regards.

mm

5 réponses

Réponse 1 / 5
georges97 Posted messages 14510 Registration date   Status Contributeur Last intervention   2 899
 
Hello,

By email:

https://aide.laposte.fr/contact/colissimo

By phone:

By phone: at 3631, from Monday to Friday from 8 AM to 6 PM and Saturday from 8:30 AM to 1 PM.

Best regards
1
MORITZ
 
Hello Georges97 and thank you very much.

Have a nice day.

Best regards.

mm
0
Réponse 2 / 5
MORITZ
 
Hello again,

once typed, this address turns RED.

Thank you.

mm
0
jordane45 Posted messages 30426 Registration date   Status Modérateur Last intervention   4 830
 
Hello.. typed where?
Which address are you talking about.. the link Georges gave you?
Just click on it to open the page..

https://aide.laposte.fr/contact/colissimo
0
MORITZ > jordane45 Posted messages 30426 Registration date   Status Modérateur Last intervention  
 
I hadn't seen that you were calling me "tapée"

please be polite and don't think you can do whatever you want!

mm
0
jordane45 Posted messages 30426 Registration date   Status Modérateur Last intervention   4 830 > MORITZ
 
What ???
... when I wrote

Hello.. typed where?

it was in response to your previous message

once typed, this address turns RED.


so.. I will assume it was a joke on your part and move on ...
0
piquesous Posted messages 15734 Registration date   Status Contributeur Last intervention   6 123 > MORITZ
 
Hello,

As it appears you don't quite understand the written message, it may be preferable to use, as Georges97 suggests, the phone.
This way, you will receive a quicker response, and from the relevant service.

See you later
0
Réponse 3 / 5
MORITZ
 
Hello Jordane45

thank you for your message

yes, you just have to click, that's for sure!

I take this opportunity to point out that there is no s after http

Have a nice day

mm
0
jordane45 Posted messages 30426 Registration date   Status Modérateur Last intervention   4 830
 
how come there's no "s" after the http??
it's a "secured" url .. so it's https ... that's normal...
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Réponse 4 / 5
MORITZ
 
I confirm that the "s" should be removed since it was Colissimo itself that sent me the address,

but it's up to you!

Have a nice day again

mm
0
jordane45 Posted messages 30426 Registration date   Status Modérateur Last intervention   4 830
 
anyway .. if you don't add the s .. the site will do it itself (automatically redirecting you to the https site)
it's not how I want it... that's how it works.
With that.. have a nice day. I'm marking this discussion as resolved.
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Réponse 5 / 5
MORITZ
 
thank you

yes, it's resolved even if I don’t agree with you since I tested it but that's okay.

Have a good afternoon and all the best

mm
0