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Colissimo

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MORITZ -  
piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   -
Hello,

I would like to contact Colissimo by email to change the delivery of a package, but I can't find a good address to write to their customer service.

If anyone could share one (or more), I would appreciate it in advance.

Have a nice day.

Thank you. Best regards.

mm

5 answers

  1.
    georges97 Posted messages 14579 Registration date   Status Contributor Last intervention   2 924
     
    Hello,

    By email:

    https://aide.laposte.fr/contact/colissimo

    By phone:

    By phone: at 3631, from Monday to Friday from 8 AM to 6 PM and Saturday from 8:30 AM to 1 PM.

    Best regards
    1
    1. MORITZ
       
      Hello Georges97 and thank you very much.

      Have a nice day.

      Best regards.

      mm
      0
  2. MORITZ
     
    Hello again,

    once typed, this address turns RED.

    Thank you.

    mm
    0
    1. jordane45 Posted messages 30426 Registration date   Status Moderator Last intervention   4 830
       
      Hello.. typed where?
      Which address are you talking about.. the link Georges gave you?
      Just click on it to open the page..

      https://aide.laposte.fr/contact/colissimo
      0
      1. MORITZ > jordane45 Posted messages 30426 Registration date   Status Moderator Last intervention  
         
        I hadn't seen that you were calling me "tapée"

        please be polite and don't think you can do whatever you want!

        mm
        0
      2. jordane45 Posted messages 30426 Registration date   Status Moderator Last intervention   4 830 > MORITZ
         
        What ???
        ... when I wrote

        Hello.. typed where?

        it was in response to your previous message

        once typed, this address turns RED.


        so.. I will assume it was a joke on your part and move on ...
        0
      3. piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   6 123 > MORITZ
         
        Hello,

        As it appears you don't quite understand the written message, it may be preferable to use, as Georges97 suggests, the phone.
        This way, you will receive a quicker response, and from the relevant service.

        See you later
        0
  3. MORITZ
     
    Hello Jordane45

    thank you for your message

    yes, you just have to click, that's for sure!

    I take this opportunity to point out that there is no s after http

    Have a nice day

    mm
    0
    1. jordane45 Posted messages 30426 Registration date   Status Moderator Last intervention   4 830
       
      how come there's no "s" after the http??
      it's a "secured" url .. so it's https ... that's normal...
      0
  4. MORITZ
     
    I confirm that the "s" should be removed since it was Colissimo itself that sent me the address,

    but it's up to you!

    Have a nice day again

    mm
    0
    1. jordane45 Posted messages 30426 Registration date   Status Moderator Last intervention   4 830
       
      anyway .. if you don't add the s .. the site will do it itself (automatically redirecting you to the https site)
      it's not how I want it... that's how it works.
      With that.. have a nice day. I'm marking this discussion as resolved.
      0
  6. MORITZ
     
    thank you

    yes, it's resolved even if I don’t agree with you since I tested it but that's okay.

    Have a good afternoon and all the best

    mm
    0