WORD printing crash
ThomasCtd
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Member
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DJE -
DJE -
Hello,
I have a printing issue with WORD (O365). I have a 26-page file that I cannot print.
The printing starts normally, but when it reaches 10 pages, Word crashes and becomes unresponsive: I see in the print queue that it gets stuck at 11 pages.
I tried launching Word in safe mode, but the result is the same.
The file is originally in a shared network folder; I tried making a copy on my desktop to see if it would be better, but it's still the same result.
Thank you in advance for your help.
Regards.
I have a printing issue with WORD (O365). I have a 26-page file that I cannot print.
The printing starts normally, but when it reaches 10 pages, Word crashes and becomes unresponsive: I see in the print queue that it gets stuck at 11 pages.
I tried launching Word in safe mode, but the result is the same.
The file is originally in a shared network folder; I tried making a copy on my desktop to see if it would be better, but it's still the same result.
Thank you in advance for your help.
Regards.
2 answers
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Hello,
Try to convert this Word file to PDF.
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“Take your chance, hold your happiness and go towards your risk. By looking at you, they will get used to it.” René Char -
Hello,
Indeed, I forgot to mention that I exported as a PDF and printing with Acrobat Reader works fine.
Are there no other ways to print directly from Word?
Thank you-
Same problem in my company since the beginning of July.
Some documents print correctly while others crash the print spooler and Word 365.
Two temporary solutions found so far: print to PDF and then start the print job or convert the docx file to doc, correct the formatting, save it back as docx, and then start the print job...
In short, it's a nightmare.
I have a feeling that the problem is related to page breaks, need to confirm.
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