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Unable to connect to generali.fr

Jackypok Posted messages 4 Status Member -  
Jackypok Posted messages 4 Status Member -
Hello,

I have been unable to log in to Generali for a few days. I did an update like I do from time to time, and since then, I can't access my savings account. I have tried restorations but with no positive results. When I click on the site, a screen loads but I have no access to it.
I would be grateful for your advice, I am in the dark! Thank you in advance.
Have a nice day everyone.

Jacques

2 answers

  1.
    quentin2121 Posted messages 9063 Registration date   Status Member Last intervention   Ambassadeur 1 312
     
    Hello,
    that's where you need to click !

    --

    “Seize your chance, grab your happiness and go towards your risk. They will get used to looking at you.” René Char
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  2. Jackypok Posted messages 4 Status Member
     
    Thank you, Quentin, but it's still not working. A friend came with his laptop and it works very well on his. So it's due to my computer. When I click on "this is where you need to click," the screen goes up but everything is in a dark gray tone. If I click on APOKORSK and on the password, these two words are in blue and "CONNECT" is in red, but nothing happens, no action is taken.
    Thanks again for trying, and good night, Quentin!!

    Jacky
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