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Non-receipt of the WE TRANSFER code

SECALOR -  
Clarckos Posted messages 10059 Registration date   Status Contributor Last intervention   -
Hello,

For some time now, I haven't been receiving the code that allows me to transfer the files. Why?

Configuration: Windows / Chrome 91.0.4472.114

1 answer

  1.
    MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   18 957
     
    Hello,
    We should take a look here:
    https://wetransfer.com/help
    https://wetransfer.zendesk.com/hc/fr/requests/new
    --
    The technocrats, if we gave them the Sahara, in 5 years, they would have to buy sand elsewhere.
    Coluche.
    -1
    1. SECALOR
       
      I tried to check with your links. No matter what I do, I still don't receive the code.

      What can I do?
      0
      1. Clarckos Posted messages 10059 Registration date   Status Contributor Last intervention   930 > SECALOR
         
        Hello

        Well, the WeTransfer help center is acting up a bit at the moment.

        Otherwise, have you checked that the email containing the code hasn't ended up in the spam?
        0
      2. MPMP10 Posted messages 47333 Registration date   Status Member Last intervention   18 957 > SECALOR
         
        Send a request on the second link!
        0
      3. Clarckos Posted messages 10059 Registration date   Status Contributor Last intervention   930 > MPMP10 Posted messages 47333 Registration date   Status Member Last intervention  
         
        Hi MPMP10,

        Have you tested the request in question?

        For me, after testing, there is no concrete answer.
        0