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Blocked SMS Sending

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LMV85 Posted messages 16 Status Member -  
LMV85 Posted messages 16 Status Member -
Hello, I bought a Doro 8062 (suitable for seniors) from Orange for my wife.
But she is subscribed to Free (€2). Her SMS/MMS work for a few days and then stay in the outbox.
To fix this, I put my Orange SIM card in her phone, restart it, then replace her Free SIM card. The SMS/MMS sending works again for a few days!
The time function on the Doro is set to auto by the network.
Free is not helping me and I can't find a solution. Thank you for your help.

5 answers

  1.
    Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     
    Hello,
    Have you checked the APN settings?
    Purchased from Orange (Orange configured)
    Using Free; it may be necessary to change the settings.
    1
  2. LMV85 Posted messages 16 Status Member 1
     
    Hello Kori-Kori,
    I followed the steps you recommended. Since May 15th, I haven't had any issues with SMS. Thank you.
    For your information, I also uninstalled all the default Orange apps.
    Thank you for your help.
    PS: I can't find a way to mark the topic as resolved...
    1
  3. LMV85 Posted messages 16 Status Member 1
     
    Yes, I checked. When inserting each SIM card, the settings are automatically changed.
    The problem is that the SMS stop being sent after a few days as if the Doro Orange was taking control again! Orange's customer service assured me that this was not possible!
    0
  6. LMV85 Posted messages 16 Status Member 1
     
    Thank you for these solutions.
    I will test them and give my response quickly.
    0