Information on packages coming from abroad

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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   -  
jag72 Posted messages 14864 Registration date   Status Membre Last intervention   -
Hello,

I ordered an item on eBay without knowing where it would be shipped from.
I think it is in Orly this morning even though the TNT tracking doesn't mention it yet, but my question concerns French law.

Even though I paid less than €100 for the item with free shipping despite 2800 km, will I have to pay customs fees if it is delivered to my door as agreed?

Thank you to those who have found themselves in my situation and who can provide me with an answer.

Have a good day

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4 réponses

bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 
Hello,
customs fees are a surprise, as not all packages are checked by customs, but if yours was, you will have to pay customs fees to retrieve your package. Having worked a few years in the logistics field, I can tell you that this happens much more often than you think.
https://www.douane.gouv.fr/fiche/achats-distance-e-commerce-internet
Your question is somewhat off-topic; you should ask it in this forum https://droit-finances.commentcamarche.com/forum/impots-4

bazfile
Moderator/Contributor security.
a hello, a response, a thank you are always appreciated.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Thank you.

I don't mind if you want to move it.

But when it's through Amazon and a purchase came from Austria, I didn't get anything extra. Is that normal?
Or are there trade agreements between the countries?
I'm a bit lost.

Otherwise, how many percent is it compared to the initial price?
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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > jag72 Posted messages 14864 Registration date   Status Membre Last intervention  
 
I don't mind if you want to move it.

I can't because it's a different forum; too many people ask off-topic questions, that's why you need to look at a forum's specialty before asking a question.
But when it's through Amazon and a purchase came from Austria, I didn't get anything extra. Is that normal?

It would be good if you read the page I mentioned to you, Austria is part of the EU so it's normal that the rules are different for non-EU countries.
Otherwise, how much is it in percent compared to the initial price?

As I already told you, this is a computer forum and taxes are off-topic, but what I can tell you is that there are not only percentages; there are also fixed customs fees and it never goes below €30.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790 > bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention  
 
Yes, you're right.
I saw consumer and internet and thought I was in the right place, but it's more a matter of law between countries.

Estonia doesn't seem to be part of the EU. Oh, yes it is! :)

The process of Estonia's accession to the European Union is the process that allowed Estonia to join the European Union on May 1, 2004. The European Union thus expanded to 25 states, with Estonia joining at the same time as 9 other states.

I will keep you updated here since I'm supposed to be delivered before 6 PM.

I feel relieved now :)
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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > jag72 Posted messages 14864 Registration date   Status Membre Last intervention  
 
Yes, it's a tax issue and therefore a matter of taxes, that's why your question should be asked here https://droit-finances.commentcamarche.com/forum/impots-4 or also here https://droit-finances.commentcamarche.com/forum/formalites-et-papiers-18.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790 > bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention  
 
I would consider it if a legal question were to come up one day.

Have a nice day.
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 799
 
Hello everyone,

I would like to make a small intervention:

In the case of a purchase on eBay, if this were to happen to me, I would contact the seller directly... That’s what I do.

Best regards and have a great day everyone

--
"He who wants to do something finds a way; he who doesn't want to do anything finds an excuse."
"Before blaming others, look at yourself."
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Hello Aunt Elise,

Yes, I contacted him to confirm that the purchased product was not only for a Lenovo PC, and he explained to me that it was standard but the reference is indeed the one I expected.

I was just concerned about an unplanned extra fee, but I don't think there will be one since the country in question is a EU member.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Package delayed but is located in Liège.
I should receive it tomorrow

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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Fedex or delivery in 24 hours.

14/05/2021 13:07 Grace-Hollogne Shipment in transit
14/05/2021 11:06 Grace-Hollogne Shipment being processed at TNT agency.
14/05/2021 04:35 Grace-Hollogne Delivery delay. We are striving to deliver on time
14/05/2021 04:35 Grace-Hollogne Delivery delay. We are striving to deliver on time
12/05/2021 17:27 Pudong International Airport Shipment in transit
12/05/2021 11:57 Pudong International Airport Delay due to a routing error. We are striving to deliver on time.
07/05/2021 21:00 Dublin Shipment in transit
06/05/2021 11:56 Shipment delayed in transit. Corrective measures underway
05/05/2021 22:29 Munich Airport Shipment in transit
05/05/2021 20:03 Tallinn Shipment in transit
05/05/2021 20:02 Tallinn Shipment in transit
05/05/2021 18:40 Tallinn Shipment in transit

This time they tell me it’s for Monday. :)

I’m marking it as resolved.

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0
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   14 517
 
Hello

What a strange journey! Pudong = Shanghai..

If you could confirm the delivery next week.

A big shoutout to FEDEX, but when it comes to cashing in dubious 'freight forwarding fees', there’s no problem..

See you!
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790 > Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention  
 
Hello,

For me, the delivery is free, but if there's damage, it is the sender's responsibility to reimburse me.
It's outrageous for 800 grams of equipment. :(

Yes, I will come back to say if I have received my package on Monday as promised.
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 799 > jag72 Posted messages 14864 Registration date   Status Membre Last intervention  
 
Good evening everyone!

If I understand correctly, the package left from:
Tallinn
https://fr.wikipedia.org/wiki/Tallinn

And where the problem lies is that from Dublin, the package went to Pudong, so there was an error by the office that was supposed to direct the package to France...

That's just my opinion.

Have a good evening everyone.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790 > tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention  
 
Good evening Aunt Elise.

Especially since before Dublin he passed through Munich.
I hope he will bring me back some beautiful photos from his vacation. :D
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790 > Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention  
 
Hi.

He is in France!

Now I'm waiting for him and I hope he didn't suffer from his comings and goings.
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