Ricoh printer not sending scans by email

smokekevin46 Posted messages 19 Status Membre -  
charly_rom Posted messages 574 Status Membre -
Hello
I just bought a Ricoh MPC2050 printer and I want to set it up to send scans by email. I proceeded with the configuration using a Gmail account for the machine, and I set:
smtp-relay.gmail.com port 465, then I inserted the printer's email account with the code, and I tested the connection through the printer and everything is theoretically working.
However, when I try to scan and send by email, the file is not transmitted, and a message "transmission failure" appears, and I don't know what to do?
Can you help me,
thank you very much

1 réponse

charly_rom Posted messages 574 Status Membre 103
 
Hello, in the security section of your Google account, you need to "allow third-party applications" to connect to your account.
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