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SSD hard drive connected to Freebox not detected

lichem38 -  
bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   -
Hello,
I have a 256GB external SSD formatted FAT32 Basic MBR connected to the USB2 port of the FreeBox POP.

This drive is not detected via the website http://mafreebox.freebox.fr

I contacted Free who told me they only support external drives sold by Free...

My drive works without issue on Windows, so I would think there is a problem with the FreeBox Pop.

Thank you for giving me your opinion.

Configuration: Windows / Chrome 87.0.4280.141

5 answers

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     
    Hello,
    did you connect it to the TV box or the internet box?

    --
    bazfile
    Moderator/Security Contributor.
    a hello, a reply, a thank you are always appreciated.
    0
  2. lichem38
     
    I plugged it into the internet box, the Freebox internet
    Not into the TV player
    Thanks if you have any idea.
    0
    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       
      There was an update for the Freebox POP yesterday, restart your Freebox Internet box and once it has restarted and been updated, check if your hard drive is present in http://mafreebox.freebox.fr by going to "file explorer"; if it is not there, click on "Freebox Settings," go to the "Advanced mode" tab, click on "Disk," and see if it is present.
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  3. lichem38
     
    No change after reboot of the box.
    Still not detected.
    Nothing in the file explorer.
    I am still in advanced mode...
    My disk is intact, still OK on Windows where I can add files.
    Thank you for your help.
    -1
    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
       
      Is your PC directly connected to the box via WiFi or Ethernet, or are you going through a third-party router?
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      1. Anonymous user > bazfile Posted messages 58492 Registration date   Status Moderator Last intervention  
         
        In any case, it doesn’t change anything bazfile because the Web UI remains the same whether it's through a Wi-Fi repeater or anything else! Right?
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  4. Anonymous user
     
    Hello! For the pop, I believe you should connect it directly to the box, but I'm not sure. In what format is your disk formatted?

    --
    Helpeur8080
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  6. lichem38
     
    For now, I haven't received a solution.
    The Freebox Pop is not working properly.
    End
    0
    1. bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
        
      it's the same whether it's from a Wi-Fi repeater or not! Right?

      If it's the Free repeater, yes.
      To see if your hard drive is working, go to your TV menu, install VLC, open VLC, and you should normally be able to access your hard drive.
      On my Freebox POP, I have no problem; the external hard drive works perfectly, it's formatted in NTFS. As a consolation, check this page.
      Have a good evening.
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