I can make calls but cannot receive calls.

Tom -  
bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   -
Hello!
My phone has been having a problem for a while. I can make calls but I can't receive calls; the people trying to call me go straight to voicemail.
I took the phone to a technician but unfortunately, he couldn't find the problem. However, when I remove the SIM card to put it in another phone, I receive calls perfectly, so I'm requesting your help!

Thank you.

2 answers

  1. jag72 Posted messages 14864 Registration date   Status Member Last intervention   2 790
     
    Hello,

    My wife experienced exactly the same problem.
    Knowing that she doesn't tinker with it, we contacted the mobile operator and I don't know what they did but it started working again within 10 minutes.

    It was on a Samsung Galaxy 6. I don't think the phone model has anything to do with the problem.

    Explore this possible avenue.

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