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Fnac delivery to Canada

Avocados3276 -  
brucine Posted messages 24931 Registration date   Status Member Last intervention   -
Hello,
I was about to order two books from the French site fnac and I would like to know if they really deliver to Canada?

Thank you!

2 answers

  1. flofrac
     
    Yes, they deliver to Canada. I just bought a book, but to my great surprise, I discovered customs fees of almost 50 percent of the price of the book, even though I had already paid more than 50 percent in shipping fees. Book 20 euros. Shipping fees, 12 euros, and customs fees 22 dollars... I will inquire because I do not understand such high customs fees! But you are informed of my experience with Fnac.
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    1. Quebecoise
       

      Same for me. Book purchased online, I paid 48 euros, shipping fees 12 euros and now I'm being asked for 26 Canadian dollars in customs fees. It's nonsense. A scam! What to do?

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      1. kendo > Quebecoise
         

        Hello

        For deliveries and simply for the hours, I only find French municipalities on the French Fnac website:

        * The municipalities concerned: Bordeaux, Grenoble, Lille, Lyon, Marseille, Montpellier, Nantes, Nice, Paris, Reims, Rennes, Strasbourg, Toulon, Toulouse.

        ** The municipalities concerned: Bordeaux, Lille, Lyon, Marseille, Nantes, Nice, Paris, Rennes, Rouen, Strasbourg, Toulouse

        It is not excluded that Fnac has stores in Canada, in which case the prices will already be Canadian with Canadian taxes if ordering from a Canadian site or store. But I suppose it’s better to order directly from the site of the Canadian Fnac store to avoid this kind of "surprise".

        Indeed, for any order in another country, taxes and VAT fees are added to the invoice by the country of delivery without notice and are due. There isn’t much we can do except check with the seller BEFORE ordering.

        This is not a scam, just the laws of international trade. There must have been actual changes around August last year.

        In France, if we order from a German site, it's the same: we can receive, in addition to the invoice and shipping fees: French tax and VAT fees + transport taxes per kilometer traveled within the European Union, without notice and due, if we did not take the precaution of asking the seller to include all this in the quote.

        Same for online orders from a Canadian site, check if the prices are listed in Canadian $ or US $, there are often deliveries between the two countries, and sometimes prices online are in US $.

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      2. brucine Posted messages 24931 Registration date   Status Member Last intervention   4 179 > kendo
         

        Hello,

        Not quite.

        The European community is based by definition on the free movement of people and goods: there are no intra-European customs duties (Germany) except in specific situations (tobacco...).

        The changes on July 1, 2021, are those towards the European community (VAT due from the first euro and customs exemption up to €150).

        Canada has its specific regulations in this regard, which I am not familiar with, but indeed has customs duties since it is not part of the European community.

        Intra-European VAT is only due if the European seller has not paid it themselves in the country of origin (so it is necessary to check at the time of purchase that the price is all taxes included), the rest has nothing to do with it: there is no legal kilometer tax, each seller is free to calculate their shipping costs.

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