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Canon TS5050: persistent printing problems

MelanieMystery Posted messages 3 Status Member -  
jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   -
Hello,

I have two printing issues with my printer:

- The cartridges are full, but there are still "gaps" in the prints, always in the same spots. What I have already tried but without success: cleaning the nozzles.
- The printing has "offset lines" every 2-3 centimeters. What I have already tried but without success: aligning the heads.

Does anyone have another solution?

Thank you very much and happy new year!

4 answers

  1.
    jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Hello,

    A clear photo would clarify things better...??

    Whatever the image or text, the ink-free area would always be in the same place..??

    Why always in the same position..?? It's curious, there's a dirt spot there or a poor detection... there must be a ribbon or a transparent wheel/disk with fine graduations and that spot is dirty... I imagine

    How old is this printer..??
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    1. MelanieMystery Posted messages 3 Status Member
       
      Hello!

      Here is an image to give you an idea. The holes are generally in the same places, with small variations each time. But no matter the document, there are offsets as we can see on "1201 Geneva."

      Thank you for your help!
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  2. MPMP10 Posted messages 47336 Registration date   Status Member Last intervention   18 957
     
    Hello,
    Given the price of a printer these days, it makes sense to spread it out over something new....

    --
    The enemy is stupid: he thinks that we are the enemy when it is actually him!
    Pierre Desproges
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  3. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
     
    Given what I see, I would lean more towards maintaining/training the paper feed during printing.
    Perhaps consider cleaning the paper feed rollers, or see if something is stuck in the printer (a piece of paper), but it could also be the mechanism itself of the "left right" that is causing problems.

    --
    "We swallow with delight the lie that flatters us and we drink drop by drop a truth that is bitter to us."
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  4. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    It's a "head alignment" problem; here is the adjustment method:
    https://ij.manual.canon/ij/webmanual/Manual/All/TS5000%20series/FR/UG/UG-pd_alignment.html

    Let's say it's better if the head is clean for these adjustments

    It may need to be reviewed several times... if there are still discrepancies, a compromise must be adopted, the least bad option...

    It's also possible that the print head has defects due to wear; this cannot be fixed...
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