Resetting the tablet without a known Google account

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Aline_5564 Posted messages 2 Status Membre -  
 warstisk -
Hello,

My children received a tablet for Christmas, but when I turned it on, there was a connected Google account on it.

I performed a reset as demonstrated on YouTube, but when I turned it on, it still asks for the account of the person who synced it. However, I don't have that account, and I can't reset it again.

Does anyone know what to do?
Thank you.

Configuration: Android / Chrome 87.0.4280.101

1 réponse

warstisk
 
Hello, second-hand tablet? You need to check with the seller.
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Aline_5564 Posted messages 2 Status Membre
 
I don't have the means.
-1
warstisk > Aline_5564 Posted messages 2 Status Membre
 
Why is there no possibility? It is absolutely necessary to see with the seller to unlock the tablet. No other solution is possible.
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