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Mornacia site reviews / mornacia.com

mamie59 -  
 Mimi -
Hello,
I purchased 4 sweaters on Mornacia in 2 transactions for a total amount of €103.27 charged to my account under the name Puifashion Look.
I have never received the merchandise and it's impossible to get any information.
I have come to terms with it because creating a file is too difficult for me; I am 75 years old, sick, and disabled. But I wanted to inform you so that this does not happen again.
Thank you.

2 answers

  1.
    bazfile Posted messages 58539 Registration date   Status Moderator Last intervention   20 288
     
    Hello,
    rule number 1 is to gather information before ordering from a site you don't know https://fr.trustpilot.com/review/www.mornacia.com
    For the rest, see what's below:

    SEE BELOW SOME USEFUL INFORMATION THAT SHOULD BE CONSULTED CAREFULLY.


    1- THERE ARE SEVERAL SOLUTIONS TO GET REFUNDED FOR YOUR PURCHASE:

    SOLUTION 1

    If the purchase was made via Paypal, request a refund SEE THIS PAGE

    SOLUTION 2

    If the purchase was made by credit card, you can also get refunded via "chargeback", see these two pages:
    PAGE N°1
    PAGE N°2

    2- Certain rules must be followed before ordering from a site:

    1- Check if there are reviews available online.
    2- Verify at the bottom of the page if the MANDATORY legal notices are present, see THIS PAGE.
    Simple rule: NO LEGAL NOTICES, DON’T ORDER.
    3- Check if a postal address is present, as well as a phone number and email in order to contact the site in case of a problem.
    4- If a postal address is provided, check if this address exists on https://www.google.com/maps/
    5- Go to this site, enter the homepage address of the site where you wish to order to check its location and age.
    6- When ordering from a foreign site, remedies in case of a problem are often impossible.
    7- Very low prices are a sign of counterfeit products of very poor quality and sometimes scams (you never receive the items).

    3- USEFUL LINKS IN CASE OF A PROBLEM WITH A SITE LOCATED IN FRANCE:

    -CONSUMER MEDIATOR
    -DGCCRF

    bazfile
    Moderator/Contributor safety.
    a hello, a response, a thank you are always appreciated.
    2
    1. GUE
       
      Hello, my order from July 2nd has been split into 2 packages. I received the second package but not the first one containing 6 items. As of today, July 19th, I still haven't received anything. How can I contact the Mornacia website in French because when I track the order with the number, it says it has already been delivered. Please help me. Thank you very much.
      Mrs. GUERRA
      ***@***
      0
  2. Mimi
     
    it's really disgusting, thank you for letting us know, tender thoughts for you
    0