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External hard drive not recognized / SMART status failure

Blaise -  
star696 Posted messages 13 Status Member -
Hello,

My external hard drive mybook connected via USB is recognized in the device manager and in the BIOS but does not appear in the explorer and cannot be mounted.

It seems that there is no partition.

Please help me, I have tried everything.

Thank you

Configuration: Android / Chrome 86.0.4240.185

4 answers

  1.
    jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929
     
    Hello
    external drive connected
    Go to "Disk Management"
    for that press the "Windows+X" keys
    then press "T"
    the Disk Management window will open
    Provide a screenshot of Disk Management

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  2. blaise351 Posted messages 1 Status Member
     


    Here
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    1. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929
       
      your disk is " uninitialized "
      do you have any data on it to recover?
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      1. Blaise > jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention  
         
        Yes, I have 1 TB of data.
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      2. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929 > Blaise
         
        right-click on " Disk 1 "
        a menu opens, check if you can initialize it
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  3. Blaise
     
    The menu is grayed out and when I launch the utility, I get the message "request failed due to a serious hardware error of the device."
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    1. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929
       
      not a good sign
      try with "Aomei " Download it here
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  4. star696 Posted messages 13 Status Member
     
    Hello, I have the same problem as Blaise, but for me the message indicates that the device is not ready.
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