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IPhone locked after FaceTime call

Nlw_cvle -  
bendrop Posted messages 12657 Registration date   Status Contributor Last intervention   -
Hello,
Hello everyone

After a FaceTime call, my device is frozen. No application is accessible, not even the settings. I also can't restart it. The FaceTime page won't close. The device won't go to sleep.
I've tried restarting it by pressing the volume button and the power button at the same time, but it didn't work.

Does anyone have any ideas?

Thank you for your help

iPhone XR 128 iOS 14.0.1

2 answers

Answer 1 / 2
bendrop Posted messages 12657 Registration date   Status Contributor Last intervention   8 525
 
Good evening,

Refer to this technique https://www.sosav.fr/blog/astuces/forcer-le-redemarrage-sur-iphone-x-xs-xr.html

Best regards.

--
Ignorance and folly have their pleasures just as the mind and knowledge do.
1
Bendrop
 
Hello, I couldn't restart it.. with your link I managed to do it, thank you!
0
bendrop Posted messages 12657 Registration date   Status Contributor Last intervention   8 525 > Bendrop
 
You're welcome. ;)
0
Answer 2 / 2
Etienne_3502
 
Hello,
Go to Settings, then General and at the bottom of the page: turn off.
0
bendrop Posted messages 12657 Registration date   Status Contributor Last intervention   8 525
 
Hello,

This is valid when the iPhone is not frozen, especially since the person specifies:
"After a FaceTime call, my device is stuck. No applications are accessible, even the settings"

Best regards
0