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EBP Suite - message: Unable to find the folder with the identifier...

ivoshandor -  
 ivoshandor -
Hello,

When creating a shortcut to a database linked to several applications and located on the remote server under Windows 7, the following error message appears and the shortcut is not created:

"Unable to find the folder with the identifier [048e172e-23c4-48c4-827d-7fc1a7c47313 / GLISSE AVENUE_for test modifications_f9e92713-702a-4762-ba2d-83ad4b7f2769] for the linked application [EBP Payroll Line Open Line]."

In contrast, under Windows 10, everything works and the shortcut is created correctly.

Does anyone have an idea of the problem?

Thank you in advance.

Configuration: Windows / Firefox 80.0

4 answers

  1.
    contrariness Posted messages 343 Registration date   Status Member Last intervention   6 243
     
    Do you have a single-user or network installation?
    0
  2. ivoshandor
     
    Hello,

    Users have the choice between the two.

    It is from the remote server that it is not working on Windows 7.
    0
    1. contrariness Posted messages 343 Registration date   Status Member Last intervention   6 243
       
      At installation, you have the choice between the two, but unless you have a network license, dual installations are not permitted...
      Is the error message in an EBP window or in a Windows window?
      0
  4. ivoshandor
     
    Thank you for your help.

    The problem is solved, I hadn't noticed that the latest version of EBP was not installed for Windows 7.

    It works now.
    0