TCL TV and Remote Control Issues

Closed
Cloclo72 -  
 Philoubar -
Hello,

I bought a TCL TV three weeks ago. At first, there were no issues, but for the past two weeks, when I press the +/- button on the remote to change the channel, it's as if I'm pressing the "source" button, meaning the TV switches to HDMI1 and then to HDMI2 if I keep pressing it. I tried using the button on the TV, but the same problem occurs. I don't know where it comes from, but it's very annoying.
I contacted the seller, who also doesn't know and is supposed to get back to me, so in the meantime, if anyone has had this problem before, please let me know.
Thank you.

Configuration: Android / Chrome 85.0.4183.81

7 réponses

Jaraf
 
Hi, I found the solution. Go to any channel, press OK on the top bar, you'll arrive at Data / Others, then go left to Free, select any channel, and there you go. It works for me, hoping it works for you tonight too ????
413
danij > Coco
 
press on list and go to free
27
lechat30150 Posted messages 4 Status Membre 8
 
I do what everyone says, but when I press a button on any channel and hit OK, nothing happens.
I don't understand, there's no top bar and nothing is written. The channel stays the same, nothing moves. If you could inform me, I thank you in advance. What is the top bar?
8