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ALCATEL F680 VOICE TRIO custom ringtone issue

DEMMON Posted messages 6 Status Member -  
baladur13 Posted messages 47411 Registration date   Status Moderator Last intervention   -
Hello,
I set an identical ringtone choice on the 3 handsets but when I receive a call, the 2 peripheral handsets ring immediately with this ringtone and then the base unit rings with a delay using the default ringtone, and all 3 handsets switch to this default ringtone.
I am directly connected to my Orange box.
If anyone has any idea, I'm all ears.

3 answers

  1.
    baladur13 Posted messages 47411 Registration date   Status Moderator Last intervention   14 414
     
    Hello,
    On the combined devices, you have the option to select a melody from 10 for either "Internal Call" or "External Call".
    Are you sure you have set the 3 combined devices to "External Call"?

    Another point is that it seems we can also select a different melody in the directory for the contacts listed there.

    Could that be the issue... a contact with a standard melody that, once recognized by the system, activates the two other combined devices?

    --
    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    1
  2. DEMMON Posted messages 6 Status Member
     
    Thank you very much; the manual is really very concise.
    Indeed, I have programmed a melody for external calls, but since the base's handset reacts after the others and I was testing with my mobile, as long as the two devices did not recognize me, I had the correct melody, but once identified, since I had not associated a specific melody for my mobile, the three handsets switched to the default melody.
    However, I don't know why the base handset connects with a delay while the base rings immediately along with the two peripherals.
    That said, it's not a problem.
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    1. baladur13 Posted messages 47411 Registration date   Status Moderator Last intervention   14 414
       
      For the notice...
      See that of the F580 which is more detailed and should be almost identical....
      https://assistance.orange.fr/medias/woopic/files/content/download/766349/16600655/version/2/file/guide_utilisateur_telephone_fixe_alcatel_f580_voice.pdf

      As for the delay, I think it's not very logical but probably related to the fact that the base has to search the directory before starting up...(because unless I'm mistaken, it's the base that manages a directory shared by all handsets).
      Finally, this is just a supposition.
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  3. baladur13 Posted messages 47411 Registration date   Status Moderator Last intervention   14 414
     
    Check that this delay in the ringtone is not caused by an "Eco" function that might be in service... differently on the handsets.
    This seems to be a function of the base, but is it applicable handset by handset or globally?
    See if this procedure extracted from the F580 manual applies to the F680

    --
    Very difficult to catch a black cat in a dark room.
    Especially when it isn't there...
    0