Ringtone disabled on Alcatel XL650 Combo Voice

Solved
loulaoula -  
 loulaoula -
Hello,
The "crossed bell" icon indicating the ringtone is disabled appears on both the base and the handset of my Alcatel. No matter how long I press *, nothing happens.
I have reset the BBox, but still nothing.
Thank you for helping me reactivate it.
Best regards.

Configuration: Windows / Firefox 68.0

3 answers

  1. loulaoula
     
    Hello and thank you for your advice, but no matter how long I press the # key, the crossed bell symbol does not disappear. It displays: "silence:--hours" (1 - 12 hours) in standby mode.
    Maybe you need to be on a call?
    Thanks again.
    11
  2. loulaoula
     
    For everyone who will spend a long time searching for the solution to the disabled ringtone problem, like me, you just need to press the + volume button and the muted bell disappears.
    Phew, it was a struggle, but I made it!
    Thank you.
    10
  3. baladur13 Posted messages 47388 Registration date   Status Moderator Last intervention   14 405
     
    Hello,
    To silence the ringtone, it is the # (hash) key that, by pressing and holding, activates or deactivates the ringtone.
    See the bell-shaped symbol printed on the # key.

    6