Side-by-side configuration

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MehdiBeji Posted messages 45 Status Member -  
JeuneL Posted messages 1873 Registration date   Status Member Last intervention   -
Good evening everyone,
Today I had an exam that we take with the Respondus LockDown platform, and while trying to open this browser, I realized that most of the executables installed on my computer give me an error message saying "the application could not start because its side-by-side configuration is incorrect." (as shown in the screenshot I attached) when I try to execute them, uninstall them, or even install one (it cost me a failed exam).
Tomorrow I have another important exam, and I haven't found a solution for at least 3 hours now; it's quite urgent, thank you to everyone who took the time to read my problem.
Good evening to all.

--
Mehdi Beji

5 answers

Terdef Posted messages 1034 Status Security Contributor 133
 
Hello,

Side-by-Side probably refers to
winsxs
It's a long article that takes a while to read and there are more urgent matters to attend to.

In my opinion, Windows needs to be repaired. To start:

Run a
chkdsk: Check Disk (disk surface test)

Then run an
sfc: System File Checker - checks the integrity of files

Best regards,

--
Pierre (aka Terdef)
Asap Admin - SWI Ambassador - MalwareBytes Expert
1
MehdiBeji Posted messages 45 Status Member
 
I did both: no mistakes. I'm trying again just in case.
0
fabul Posted messages 42074 Registration date   Status Moderator Last intervention   6 054
 
Hi,

If that doesn't fix the problem,

Right-click on This PC > Manage > Event Viewer > Windows Logs > Application

Look for red errors, and copy the "General" section of one of them using Ctrl+C > Ctrl+V.
1
MehdiBeji Posted messages 45 Status Member
 

Information 03/07/2020 22:33:38 VSS 8224 None
Error 03/07/2020 21:49:03 ESENT 467 Database corrupted
Error 03/07/2020 20:48:03 ESENT 467 Database corrupted
Error 03/07/2020 19:47:04 ESENT 467 Database corrupted
Error 03/07/2020 18:46:03 ESENT 467 Database corrupted
Error 03/07/2020 17:46:02 ESENT 467 Database corrupted
Error 03/07/2020 16:45:02 ESENT 467 Database corrupted
Error 03/07/2020 15:44:03 ESENT 467 Database corrupted
Error 03/07/2020 14:44:11 ESENT 467 Database corrupted
Error 03/07/2020 14:44:07 ESENT 467 Database corrupted
Error 03/07/2020 14:44:04 ESENT 467 Database corrupted
0
fabul Posted messages 42074 Registration date   Status Moderator Last intervention   6 054 > MehdiBeji Posted messages 45 Status Member
 
Find an error regarding your program.
0
Terdef Posted messages 1034 Status Security Contributor 133 > MehdiBeji Posted messages 45 Status Member
 
Re,

error esent 467

Use msconfig - Manage the Windows Startup List

Uncheck everything except the antivirus and anti-malware (and except for the launch of Respondus LockDown if it is present in the Windows startup).

Restart and test Respondus LockDown.

If the problem persists, and after CHKDSK, re-download or reinstall Respondus LockDown. Test it.

Best regards,
0
MehdiBeji Posted messages 45 Status Member
 
resolved by resetting Windows. Thank you all :)
0
Terdef Posted messages 1034 Status Security Contributor 133
 
Eventually:

https://web.respondus.com/contact/

Notes in French
https://help.blackboard.com/fr-fr/Learn/Instructor/Tests_Pools_Surveys/Respondus

Pierre (aka Terdef)
Asap Admin - SWI Ambassador - MalwareBytes Expert
1
JeuneL Posted messages 1873 Registration date   Status Member Last intervention   155
 
Good evening,

Where did you find this browser?

Did it work correctly before or did you encounter issues as soon as you installed it?
1
MehdiBeji Posted messages 45 Status Member
 
Our department provided us with a link to download it, and I have already used it without any problems. It was my Windows that had an issue. It was fixed by resetting Windows.
0
JeuneL Posted messages 1873 Registration date   Status Member Last intervention   155 > MehdiBeji Posted messages 45 Status Member
 
I don't quite understand, is it a new link that was given to you or is it from this link that the program that caused issues came from?
0
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hello,

The procedure to follow: Error: The application could not start because its side-by-side configuration is incorrect

If it only happens with this application, you need to reinstall it. It might also be too old and not work well on Windows 10. You might want to try using compatibility mode.
If it's also happening with others, reinstall the Visual C++.

1