View original (French)

Astra 19.2 reception issue

Jojolamalice80 Posted messages 5 Status Member -  
Jojolamalice80 Posted messages 5 Status Member -
Hello, having internet bandwidth issues with my box, I decided to rewire a flat dish Neovia VH300 and I bought a decoder at Brico Dépôt, a TELEFUNKEN TDSC 400 B.
Having serious doubts about my coaxial cable running through the ceilings, I bought another coaxial cable still at Brico Dépôt to directly connect my dish to my decoder, and it doesn't work! I get a 98% signal but no quality, so no channels at all.
Does anyone have an idea??
I oriented my dish towards Astra 19.2 with an app, but nothing works.

3 answers

  1. Anonymous user
     
    Hello
    With a digital decoder like the Telefunken TDSC 400 B, to access programs that are mostly encrypted, you need to have either a TNTSat (Astra) card or a FranSat (EutelSat) card to access French channels via satellite (TNT or more if subscribed).
    But without the card, you should at least be able to pick up signals from unencrypted channels (Arabic, Spanish, German, etc...) and maybe TV5 Monde and Canal24 in French...
    If you're getting no signal at all, it's because you're not properly tuned to 19.2 Astra but rather to a very close one.
    You need to adjust, in your decoder, to the signal setting, Astra 19.2 East and ensure you have both signal and quality (around 90%).
    A+
    --
    If the answer helped or assisted you: a little thank you, if it's resolved: click the green button at the top ;-)

    Let him who has never opened a user manual throw the first mouse at me.
    1
    1. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 200
       
      This Telefunken comes with the TNT SAT card.
      0
      1. Anonymous user > Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention  
         
        Perfect!
        Is it activated?
        Later!
        0
    2. Jojolamalice80 Posted messages 5 Status Member
       
      Yes, the card is activated with a validity until December 2020.
      0
      1. Anonymous user > Jojolamalice80 Posted messages 5 Status Member
         
        Hello
        I confirm that if the signal is at 98% but there's nothing in quality, it means the antenna is not pointed at the right satellite but at a nearby one: for example, at 20.0°E Arabsat, 19.1°E Eutelsat, 17.0°E Amos...
        You need to be very precise; an app is not always accurate... Align it with someone in front of the screen...
        See you later!
        0
  2. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 200
     
    Hello and welcome to this forum,

    For the orientation of your antenna, make use of this site:
    https://www.dishpointer.com/
    -Enter your complete address on the left
    -Choose 19.2° East (Astra) from the list on the right
    -Click on "Search!" next to your address,
    -Zoom in on the map using the + button and the scroll wheel to locate your house accurately
    -Place the target at the location of your satellite dish by "clicking and dragging" and use a landmark (tree, house) for orientation, first in direction and then in elevation.
    At the bottom right of the map, you will find the elevation, azimuth and the rotation direction in degrees of the head in its bracket (cross-polarization adjustment); the last line "LNB Skew" is very important. In the case of a flat antenna, it should be tilted slightly
    Also use the graph bars on the decoder by communicating with someone in front of the screen over the phone to fine-tune the adjustment, which should ideally be done with a satellite pointer.

    --
    I call a spade a spade *
         *in French in the text
    0
    1. Jojolamalice80 Posted messages 5 Status Member
       
      Thank you, I will try tomorrow, and I wanted to specify that my dish is flat, it’s a Neovia 300 VH; I no longer have the manual (2008). Is it still relevant with all the changes that the DTT broadcasts have undergone?
      0
      1. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 200 > Jojolamalice80 Posted messages 5 Status Member
         
        Yes, your antenna is still relevant.
        0
      2. Jojolamalice80 Posted messages 5 Status Member > Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention  
         
        Thank you for this info
        See you!
        0
  3. Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 200
     
    Hello,
    Has our friend "jojolamalice" tried this:
    https://forums.commentcamarche.net/forum/affich-36723851-probleme-de-reception-astra-19-2#1

    --
    I call a spade a spade *
         *in French in the text
    0
    1. Jojolamalice80 Posted messages 5 Status Member
       
      I tried; indeed, you have to be precise in your settings, I set the signal to 100% and the quality to about 60%, but the demodulator performs a full search to tell me "unable to install channels. The information is not available." And it keeps me going in circles without any channels...
      0