Transcash issue
Closed
Damien
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bazfile Posted messages 58498 Registration date Status Moderator Last intervention -
bazfile Posted messages 58498 Registration date Status Moderator Last intervention -
Hello, I bought my bank card package online and received it after registering on the app, no problem. Just two things are blocking me: one, I can't top it up because they say the limit has been reached, even though I haven't been able to do a single transaction; and two, regardless of the format of my ID submission, they tell me that the ID number is incorrect. I'm stuck on these two steps. When I call customer service, it’s well registered, but no advisors are available; only on the chat, where I get no response from advisors.
1 answer
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Hello,
Ask your question in this forum https://droit-finances.commentcamarche.com/forum/banque-et-credit-5
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bazfile
Moderator/Contributor security.
A hello, an answer, and a thank you are always appreciated.
