Instagram keeps crashing.

pl -  
 Gainou -
Hello,
I've noticed that many people have the same problem as me. When I open the Instagram app, I can navigate on it for 30 seconds and then the app closes, and it keeps happening like that. I've already tried everything (uninstalling, clearing the cache, restarting the phone); nothing works. The only option left is to reset my whole phone, but I don't want to do that just for Instagram.
Does anyone have a solution?

Configuration: Android / SamsungBrowser 11.2

4 réponses

Lenny771 Posted messages 131 Status Membre 3
 
I invite you to try this solution
Go to the main screen of your Android mobile and click on "Settings".

Open the list of applications by clicking on "App management".

Look for Instagram in the list of installed applications and select it.

Finally, click on the "Clear cache" button to clear the cache of this application.

Then restart your smartphone.

If that doesn't work
If you haven't already, uninstall and reinstall Instagram.
6
Coline
 
I tried, and it doesn't work. Do you have another solution?
1
Lenny771 Posted messages 131 Status Membre 3 > Coline
 
Unfortunately, I can't help you further, just wait for a possible fix from Instagram; for me personally, it works very well.

What phone model do you have?
0
Gainou
 
I can only fix it by restarting the phone.
0