Pbk cartridge

Solved
Isa -  
Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   -
Hello,

I don't understand why my Epson 635 printer uses only the PBK cartridge and not the BK? I'm even more disappointed because the number of copies is higher with the BK cartridge.
Can anyone please help me?

2 réponses

Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013
 
Can you specify how you start your printing? From a direct photocopy from the machine? From a PC print?
With what tool? Have you checked the "quality" settings for the print? Indeed, if the quality is high or set to "photo" ... it will use the PBK.
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Isa
 
First of all, I cannot print if all the cartridges are not in place.
I go through PC printing and indeed it's a good idea, I will check the quality settings to see if the quality is high. Since I'm not very skilled with computers, it's going to take me a little while to check. Thank you very much for taking the time to inform me. Have a good evening.
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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013 > Isa
 
If the quality settings are correct, you can also check the paper settings. Sometimes printers get a bit overzealous and declare the paper as "good" for photo printing and automatically use the PBK, I've had that happen with Epson ones too...
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Isa > Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention  
 
Oh good to know, thanks.
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isa > Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention  
 
Hello, thank you very much, it was indeed a problem coming from the printer. It got a bit overzealous after a reboot and changed the paper quality. Thanks again for all the good advice.
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Judge_DT Posted messages 644 Registration date   Status Modérateur Last intervention   10 013 > isa
 
No worries. ;-))

Glad to hear the issue is resolved! I'll mark it as such, then.
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