[RX 580] Stuttering issue in games

Cedricisme Posted messages 4 Status Membre -  
 ismaoul -
Hello,

I bought a Gigabyte Radeon RX 580 gaming 4GB graphics card about a year ago. Since then, I've been experiencing some performance issues in games, such as instability in my FPS, some elements not rendering in-game, etc.

I have always managed to get by, either by updating my driver or tweaking the graphics software settings, but lately, I've been having an issue with stuttering in games (which is very annoying), and I can't seem to resolve it...

So here’s what’s happening:
When I play a game, whether it's Borderlands 3 or No Man's Sky, I constantly experience stuttering when new texture elements appear in my field of view (FOV)... Yet, I’ve reduced the graphical quality to the minimum... the stuttering is still present and my FPS level is stable and very high (never below 70)... Moreover, I have a friend who runs with the same graphics settings as I do (medium quality, @1080P) with a GTX 1050 Ti, and for him, the game is very smooth without constant stutters.

Here are the specifications of my computer:

CPU: Intel i5-7600k
GPU: Gigabyte RX 580 Gaming 4GB
Motherboard: Gigabyte GA-Z170X-Gaming 3 (rev. 1.1, BIOS on latest version F22j)
RAM: Corsair vengeance LPX 2x 8GB DDR4 (16GB total)
SSD: Crucial MX500 750GB
PSU: Be Quiet! 600W 80+ Bronze (84% @ 100%)

Here’s what I’ve tried to resolve the issue:

- Uninstall my graphics driver using DDU and then install the latest recommended version from AMD (20.2.2)

- Adjust the GPU power settings (formerly Wattman), increasing the power limit to 50%.

- Tweak and test the various settings in the Radeon software (Anti-lag, Boost, Use application settings, Override application settings, etc.)

- Load the optimized settings from my BIOS

- Update Windows 10 to version 1909

- Disable all Windows game settings, including in-game recording and the game bar.

- Change the power settings to the "High performance" profile, ensuring that fast startup and "hibernate" are disabled.

- Decrease the GPU clock speed by 10% and increase the memory bus speed of the graphics card to 2400Mhz (the game crashes after 5 minutes of gameplay but the stutter had stopped)

- Monitor temperatures while gaming (never exceeds 75 degrees Celsius for the GPU and the CPU stays below 60.)

- Reduce the game’s graphical quality to the minimum (the stutters continued..)

I must admit that I'm running out of ideas to fix my situation... If any of you could lend me a hand, it would be greatly appreciated!

I have two more things to check: The power output of my 8-pin PSU cable (I will measure the W output) and the power supply for my PCIe slot in the BIOS (make sure it’s supplying the maximum)...

After that, if everything is normal, I’m completely at a loss.

Thank you in advance for your help!

7 réponses

flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 
Hello

I will also share my recent experience and mark your post to follow it.
I have basically the same problems as you, except that I just upgraded to a RX570 8GB in place of an "old" GTX960 that is five years old and has 2GB of RAM...
And I'm very disappointed.
Yet before buying it, I checked that this card was more powerful and in the benchmarks it is, but in practice, I have the same issues as you.
So, due to the lockdown, I'm taking the time (because I have it) to put my old 960 back in, and there are no stutters (I'm playing Star Wars Battlefront II).
So conclusion, I had already given up on AMD graphics cards because of instability under Windows a few years ago, but now, it's really over, this is the last one.
I should mention that since then, I have reinstalled the RX570 and by adjusting the graphics settings to match those of the 960, I'm managing to get by, but the difference isn't worth the investment even though I got it on sale.

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Kiilla Posted messages 768 Status Membre 309
 
Hello,

I don't have an AMD graphics card, but I will try to help you anyway, I'm not sure I'll be of much use.

I see that you've already done everything; updating Windows and the graphics driver, which I think is done. Apparently, from what both of you are saying, the RX 580 has instability in terms of FPS and performance, from what I understand.

Check in the AMD software for the GPU if there’s an option to prioritize performance over quality. On Nvidia, it’s possible to disable vertical sync to gain FPS, and anti-aliasing also eats up FPS. Check the AMD software and the game settings.

Right-click on "Borderlands 3.exe" and select "Properties."
In the "Compatibility" tab, check the box "Disable fullscreen optimizations."

Windows throttles the processor; try this tutorial if it helps:

Press Windows+r > type msconfig > Boot > Advanced options > Number of processors > check the box > from the dropdown menu select the number of cores that your processor has (4/6 or 8) > click ok > apply > ok, then restart the PC.

Test to see if there's an improvement; normally your processor should run better and load a bit faster in-game, there might be a slight improvement. However, if it’s the graphics card causing the issue, there’s not much that can be done. I hope this helps you.
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flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 
Well here it is.... after a week with the RX570, I'm throwing in the towel, I've been fighting for an hour, impossible to launch Star Wars Battlefront II after a change in the game's display settings, impossible to go back to modify, I don't want to waste my time any longer, it's really frustrating, AMD is over for me, I'm going to put my old GTX950 back in..

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flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   5 158
 
Continuation for those who might have the same issue:
I switched to DirectX 12 in the settings and that caused the game to crash with no way to revert. Repairing the game didn’t help.
So, I reinstalled my old GTX 950, but alongside the RX 570 (I have two PCIe 16 slots on my motherboard) and I plugged the screen into it, launched the game which then got to the settings where I could switch back to DirectX 11…... Restarted on the RX 570 and it’s good (finally). So I left the 950 in the second slot but unplugged. Just in case the RX 570 gives me trouble again, I’ll be quicker to perform the fix.
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Cedricisme Posted messages 4 Status Membre
 
To follow up on this unfortunate incident, I tested my PSU with my multimeter and I have 12V on my PCIe outputs and my PCIe is configured to 16x for speed.. Anyway, everything is normal.

However, I managed to optimize my performance with a very specific configuration.

- flo88 you should try this at home.

- Kiilla I'm going to test disabling the Windows full-screen optimization but for the number of processors in msconfig.. From experience, I've had more problems than anything with this trick so I won't try it and I advise anyone against it because a BSoD will be very difficult to resolve and in the end, it only boosts the PC startup...

Anyway, I uninstalled my driver with DDU and I removed all traces of previous installations. I took the latest recommended driver version from AMD, which is 20.2.2. Next, I disabled all additional options in the Radeon software, including Freesync, Radeon Anti-lag, the improvements here and there, etc. I changed all settings to "Use application settings".

Finally, I went into the performance configurations. I increased the power consumption limit (Watts) up to 50% beyond the factory maximum and manually adjusted the voltage of my frequencies. By default, my voltages were at their maximum, 1150mV... which I find quite high since in my memory, my NVIDIA consumed 100mV less.. so I checked online and I noticed that the English-speaking community talks a lot about "undervolting" for AMD GPUs... I reduced my high voltages by 100mV (so I went from 1150mV to 1050mV).... then I restarted my computer and ensured that only one performance profile was used by the Radeon software...

Additionally, it is important to ensure that V-Sync is disabled in game settings and if possible, maximize the FPS to around 75... to avoid tearing and creating stuttering. Moreover, GTAO is very poorly supported by AMD.. better to disable if possible.

I tested in-game... No more stuttering, at least, a lot less!

However, I noticed that my stuttering came back when I joined my friends' game in No Man's Sky and they heard me "lagging" in Discord... I extended my perspective to my network connection... changed my router to the one I keep as a backup... And there... THERE.. No more stuttering, the promised fluidity from AMD...

So my problem was actually several problems... maybe if I reset my Radeon settings to default I won't have any stuttering at all.. who knows, my issue was probably entirely due to my network, I should test offline.

For flo88, I checked on AMD's website and the factory base frequencies of the GPU are 1168 MHz at maximum (the so-called "boost" frequency is 1244 MHz).. Try to set the maximum to 1168 MHz without touching your voltages... Also, uninstall all third-party company software (MSI, Gigabyte, EVGA, etc.) and uninstall your NVIDIA and AMD drivers via DDU (so you'll need to run the DDU cleanup twice since it cleans the graphics drivers of one company at a time..)

Personally, I ordered a GTX 1660S anyway, but who knows, maybe we could help you solve your problem.
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ismaoul
 
Hello everyone, I'm having a big problem with a RX 580. It causes my PC to restart every time I launch a game, whether it's right away or after a loading screen. I'm starting to worry about this issue. I've cleaned my PC thoroughly. I reinstalled Windows cleanly, used DDU to properly uninstall the drivers, and installed the latest ones from AMD, but nothing works. I even went through the GPU BIOS flash, but still nothing. I'm getting confused with the TDP, TDC, and max power functions. If anyone has a solution, I'm all ears. I have a Core i3 4170, 8GB of DDR3, and a 550 Corsair power supply. Please, the GTX 950 is just not enough to play the new games.
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flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   5 158
 
Hi
Restarts are usually related to temperature issues with the processor or the motherboard, or a power supply problem. I would try looking in that direction first: the power supply.
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Kiilla Posted messages 768 Status Membre 309
 
Hi,

Yes, as flo88 said, generally speaking, a PC that reboots is due to high temperatures or maybe faulty RAM, or it could be a Windows update
that’s causing the PC to crash, that can happen.

Keep an eye on your temperatures, CPU and GPU; MSI Afterburner or HWMonitor are both good tools. If the CPU is overheating, you need to replace the thermal paste.
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ismaoul
 
Everything is set up with a 750W PSU instead of the 550W that was supposed to be compatible, but oh well,
thank you everyone. <3
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