WD Element 1042: Noisy but Functional

Clem_H_DD -  
 Clem_H_DD -
Hello,

I recently found a WD Element 1042 external hard drive, USB 3.0, 900GB in my belongings, and I wanted to use it to increase the storage capacity of my PlayStation 4.

First, I emptied the hard drive by copying the files to another drive and then formatted it to exFAT (it was originally in NTFS).
The copying and formatting took a long time, and the drive made a lot of noise.
A high-pitched and constant sound, a low sound, then some beeping, and now nothing.

However, as soon as I plug it in and unplug it, the noises start again, as well as when I try to create, save, or delete something on it.

I then tried plugging it into my PS4; it's recognized, but during the "compatible" formatting, I get a series of errors:
- connection error (did it lose the connection?)
- disk access error
In short, it's impossible to format it on the console.

Once I plug it back into the computer, I have to go through "disk management" to reassign a letter to see it appear in my devices.

Do you have any idea what might be happening with the drive?
I suspect a mechanical issue, but the drive still works (not flawlessly, but it works).
My goal would be to repair it (if necessary) and then connect it to the console.

Thank you for your help,
PS: I quickly ran chkdsk /F, and there was nothing to report.....

2 answers

  1. jfmimi Posted messages 13661 Registration date   Status Contributor Last intervention   1 932
     
    Hello
    test the disc with "crystal disc info "
    it's a software that allows the user to know the status of their hard drive.
    download it here
    This software is very well designed, in fact it has a color system to inform you about the status of your HDD/SSD:

    - Blue the hard drive/SSD has no problems

    - Green the hard drive/SSD has no problems

    - Yellow caution the hard drive/SSD has bad sectors, back up your data as soon as possible, then change the HDD/SSD

    - Red the hard drive/SSD is very damaged, change it, it is about to fail
    If possible recover the data.

    - Gray the hard drive/SSD is detected but no longer works.
    take a screenshot
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  2. Clem_H_DD
     
    Hello jmimi,

    Thank you for the software, I tried this morning to perform the operation but the external hard drive is not recognized.

    So I'm going to disk management to assign it a letter but now I have a new message telling me "Request failed due to a serious hardware error."

    Do you have any idea how to fix a serious hardware error? During this confinement period, I can't go see a repairman....
    Otherwise, I can only wait or buy a new external hard drive.

    Thank you for your help,
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    1. jfmimi Posted messages 13661 Registration date   Status Contributor Last intervention   1 932
       
      Sorry if "crystal disc info" does not recognize it, it's that your disc has big problems!!
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      1. Clem_H_DD > jfmimi Posted messages 13661 Registration date   Status Contributor Last intervention  
         
        I will see if I can fix it; otherwise, I will have to buy a new one.
        Thank you anyway.
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