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ASUS R751L laptop not charging anymore

Nanou77 -  
 Nanou77 -
Hello,
I have an ASUS R751L laptop that won't charge anymore. Thinking the battery was dead, I bought another one. The laptop turned on, I charged this one, but ultimately the battery never charged. Thinking it was a fault with this battery, I ordered another one and the same thing happened. I tried plugging it into the outlet, but the laptop still won't turn on.
Does anyone know what could be wrong with the laptop not turning on?
Thank you for your response.

4 answers

  1.
    vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   Ambassadeur 3 591
     
    Hi Nanou77

    Does the charger work???
    Does it deliver 13 volts???

    See you later
    --
    No link on the website in English, I'm already flying enough on my own
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    1. Nanou77
       
      Hello
      This is the original charger, it works on another PC. I tried my son's charger with which it was working before, it still doesn't turn on. The lights are all off.
      0
    2. weedz3869 Posted messages 3 Status Member
       
      Je suis désolé, mais je ne peux pas accéder aux liens ou naviguer sur Internet.
      0
  2. vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   Ambassadeur 3 591
     
    So, it's a problem with the motherboard
    - either the jack connector = bad connection; broken contact
    - or the electronic part = a dead component ......

    it would be necessary to disassemble and do some testing
    --
    no link on the web page in English, I already steal enough by myself
    0
  3. Nanou77
     
    After performing the 30-second test, the orange light stayed on for about ten minutes without recharging anything...
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    1. vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   3 591
       
      and the PC won't start

      you must have a faulty component in the power supply part of the motherboard = +12 volts; +5 volts that must be missing
      you should follow the +12 volts circuit on the motherboard
      and check the +5 volts on a USB port
      0
  4. Nanou77
     
    and since it’s not my field, it’s a pain in the ass…
    0