View original (French)

Tablet Logicom Problem HELP!!!

Kevin_56 Posted messages 16 Status Member -  
 Stefany77 -
Hello everyone,
I'm reaching out because I'm completely lost with my Logicom Mbot tab 70 tablet.
It's a new tablet, initially I couldn't connect to the internet because it was connected to my Wi-Fi but said "no internet access". So I went to the store, and they managed to fix the problem.
Then I returned home, and it started again, the famous message "no internet access", but this time it worked occasionally.
So I went into the menu: Power with volume +, I clicked on "wipe data/factory reset" and then on reboot "system now". The tablet restarts to factory settings, so I select the language "FRENCH". Then it asks me to connect to a Wi-Fi network, so I select my network with THE CORRECT PASSWORD, then the tablet searches and eventually tells me it can't connect to the internet. I took photos of each step. If anyone could help me please because I'm really fed up and so is my son because this is a birthday gift he can't use.
Thank you in advance
Sorry for the mistakes
Regards

6 answers

  1. Stefany77
     
    Hello, I have the same issue, have you found a solution?
    1
  2. Kevin_56 Posted messages 16 Status Member 2
     
    And when I remove my box from the tablet's wifi, I can't do "Ignore" (red arrow) like I could before. Basically, when I reset it (like in the first photo), I can't do anything anymore.
    2
  3. Kevin_56 Posted messages 16 Status Member 2
     
    Here is the message that displays every time, and then it returns to the previous page to select a network
    1
  4. Kevin_56 Posted messages 16 Status Member 2
     
    Reboot
    0
  6. Kevin_56 Posted messages 16 Status Member 2
     
    Start Menu
    0
  7. Kevin_56 Posted messages 16 Status Member 2
     
    I log into my Bbox with the right password of course ot
    0