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Resolution stuck at 640x480

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Salemdu94 -  
 Salemdu94 -
Hello,
I recently bought a PC with the following specs: Ryzen 7 3700x, AMD Radeon RX 5700 XT, 16GB of RAM, and I have set up my PC by installing Windows. However, when I installed the drivers for my graphics card, I encountered several black screens, and then the resolution changed to 640x480, and I can't change it; the resolution is stuck at that setting. I would need your help, please. Thank you in advance.

1 answer

  1.
    contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 244
     
    At first glance, it doesn't seem to be the right video driver...

    It needs to be replaced.
    You should be able to do this from the control panel:
    System/Device Manager/Graphics Card/your graphics card
    Right-click and "Update Driver"

    Don't let Windows search for it, but provide it with the path to the folder where the correct driver is located.
    2
    1. Salemdu94
       
      Could you help me find the right driver for my graphics card, please? Because I’ve already tried going to the AMD website to download the driver, but nothing changes.
      1
    2. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 244 > Salemdu94
       
      Graphics cards are a pain...
      If it's a laptop, the best thing to do is to download the driver from the manufacturer's website based on the model of the computer..
      If it's a graphics card on the BUS.. I don't know..
      Personally, I refer to the reference on the box when I bought it..
      0