Resolution stuck at 640x480

Solved
Salemdu94 -  
 Salemdu94 -
Hello,
I recently bought a PC with the following specs: Ryzen 7 3700x, AMD Radeon RX 5700 XT, 16GB of RAM, and I have set up my PC by installing Windows. However, when I installed the drivers for my graphics card, I encountered several black screens, and then the resolution changed to 640x480, and I can't change it; the resolution is stuck at that setting. I would need your help, please. Thank you in advance.

1 réponse

contrariness Posted messages 338 Registration date   Status Membre Last intervention   6 240
 
At first glance, it doesn't seem to be the right video driver...

It needs to be replaced.
You should be able to do this from the control panel:
System/Device Manager/Graphics Card/your graphics card
Right-click and "Update Driver"

Don't let Windows search for it, but provide it with the path to the folder where the correct driver is located.
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Salemdu94
 
Could you help me find the right driver for my graphics card, please? Because I’ve already tried going to the AMD website to download the driver, but nothing changes.
1
contrariness Posted messages 338 Registration date   Status Membre Last intervention   6 240 > Salemdu94
 
Graphics cards are a pain...
If it's a laptop, the best thing to do is to download the driver from the manufacturer's website based on the model of the computer..
If it's a graphics card on the BUS.. I don't know..
Personally, I refer to the reference on the box when I bought it..
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