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Missing scanner software HP Deskjet 2130

Davbko -  
gilles06100 Posted messages 20 Registration date   Status Member Last intervention   -
Hello,
I would like to ask you a quick question. When I installed the CD provided with my scanner printer, the driver installs and works but I can't find the software to scan documents. I do not wish to use the one provided or that might be provided by Windows 10. Therefore, I went to the HP website and downloaded the latest version.

https://support.hp.com/fr-fr/drivers/selfservice/hp-deskjet-2130-all-in-one-printer-series/7174550/model/7174551

Same observation. Same issue during installation. No scanning software available.

Do you have any idea on how to solve this problem?

Thank you very much.

3 answers

  1.
    gilles06100 Posted messages 20 Registration date   Status Member Last intervention   2
     
    Hello,
    I have the same issue with an HP3630: scanning function not found.
    Even after reinstalling the software from the HP website.
    I suspect a Windows 10 update that renders the HP printer unusable or prevents the installation of certain drivers.
    I am considering buying a printer from another brand...
    2