BoxTv projector connection
MathieuM2929
Posted messages
4
Status
Member
-
Ankarra -
Ankarra -
Hello!
I'm reaching out to you regarding a problem I'm encountering since my recent acquisition.
I bought a Wimius P28 projector that I wanted to connect to my Bouygues TV 4K box.
The issue is that when I turn on the projector, it directly displays in 480p.
I connected the projector to the box via HDMI directly.
After cross-testing, I tried the projector on my PC, which displays a beautiful image in 1080p right away!
The problem seems to lie in the connection between the box and the projector, or possibly with the TV box itself.
I called Bouygues customer service, who informed me that they could not address my issue as it is not in their knowledge base and that it is up to me to set my projector to display in 1080p.
After searching, I found it impossible to configure the projector since it displays the streaming signal it receives and no settings change that.
I know the problem is complicated and specific, but if anyone can help me and has a solution, I'm available at any time!
Thank you!
I'm reaching out to you regarding a problem I'm encountering since my recent acquisition.
I bought a Wimius P28 projector that I wanted to connect to my Bouygues TV 4K box.
The issue is that when I turn on the projector, it directly displays in 480p.
I connected the projector to the box via HDMI directly.
After cross-testing, I tried the projector on my PC, which displays a beautiful image in 1080p right away!
The problem seems to lie in the connection between the box and the projector, or possibly with the TV box itself.
I called Bouygues customer service, who informed me that they could not address my issue as it is not in their knowledge base and that it is up to me to set my projector to display in 1080p.
After searching, I found it impossible to configure the projector since it displays the streaming signal it receives and no settings change that.
I know the problem is complicated and specific, but if anyone can help me and has a solution, I'm available at any time!
Thank you!
3 answers
-
Hi, you need to test another source, you're trying to connect to your restricted TV box, so the customer service response makes sense.
-
Hi,
To start with, we need to be sure how the video projector handles the signal.
I can't find much documentation on this projector, so it would be helpful to indicate the menu options related to video if possible.
There might be an upscaling issue. Or, the projector may not be very fond of the signal from the Box and is therefore downscaling it to 480p (I've seen projectors that don't like certain sources).
--
Our differences? They are our greatest chance to open ourselves up to life. (Roland Poupon) -
Hello, I have the same model of projector as you, a P28 Wimius, switching to 1080i on the Orange box if that can help.
