Using Wetransfer, I'm asked for a number sent by @.

Solved
JP62400_020645 Posted messages 1 Status Member -  
matou83 Posted messages 453 Registration date   Status Member Last intervention   -
Hello
I've been using this site for a long time, and it’s the first time I'm being asked for a number sent via @, which is usable for 10 minutes.
I'm on my 7th attempt and it's going in circles while the number is used within the minute.

1 answer

  1. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,

    A 6-digit code is indeed required before transferring a file on WeTransfer.
    This code is valid for 30 minutes.
    It's an additional security measure to verify that it is indeed your email address.
    To retrieve it, simply go to your email inbox where you wrote your email address on WeTransfer


    Then copy/paste or type it in the designated box.

    Info: Antivirus software can sometimes be like overprotective mothers: full of good intentions, but they can sometimes get it wrong.

    -Some software uses web shields (like Avast) known to block our service or HTTP control (as is the case with ESET). Others, like Bitdefender, completely disable our service. Some modules and browser extensions, even if they have nothing to do with antivirus software, can also interfere with the proper functioning of our service.

    -Flash blockers, for example, prevent certain essential parts of our interface from functioning. As for ad blockers, they may detect ads but sometimes cause parts of our interface to be disabled when the code is misinterpreted.

    -You have understood: the slowness of the connection is generally not due to WeTransfer, but rather to blocks, slowdowns, or deactivations caused by other applications. We test all our services on the main available browsers, but we cannot conduct tests in conjunction with other applications.

    The following

    See you!

    4
    1. matou83 Posted messages 453 Registration date   Status Member Last intervention   14
       
      Problem: if we read the security code, we cannot copy it into the previously opened wetransfer session, the previous arrow does not work and the bookmarks bar leads to a new session!
      0