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Problem with the background intelligent transfer service.

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Gaime_2000 Posted messages 19 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -


Hello

I recently installed Windows 10 Pro on my computer. When I tried to update, the error code: 0×80240fff appeared, so I looked for a solution to the problem.

I first started with the Windows troubleshooter to try to resolve the issue, but it didn't work. I found a solution suggesting that the problem could come from the Background Intelligent Transfer Service
--.

So I went to Windows key + R and typed services.msc in the text box. When I found the service I was looking for, I noticed that I could not start it and its status was: running.

I don't know why this is happening and I hope you can help me.

Thank you in advance!

G'aime_2000

5 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    To check your computer for potential infections and get a general status of the system:

    Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained ).

    Download and run the FRST scan,
    Wait for the scan to finish, a message will indicate that the analysis is complete.

    Three FRST reports will be generated:
    • FRST.txt
    • Shortcut.
    • Additionnal.txt


    Send these 3 reports to the site https://pjjoint.malekal.com/ and in return provide the 3 pjjoint links that lead to the reports here in a new response so that we can consult them.

    (The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).

    --
    Please press a key to continue the disinfection...
    1
    1. Gaime_2000 Posted messages 19 Status Member
       
      Thank you, I will try and inform you later.
      0
    2. Gaime_2000 Posted messages 19 Status Member
       
      I just sent the reports but I haven't received the shortcut report... no worries, I've sent everything.


      Ps. Windows
      0
    3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Gaime_2000 Posted messages 19 Status Member
       
      You need to provide the links here =)
      Read everything carefully.
      0
    5. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Gaime_2000 Posted messages 19 Status Member
       
      Platform: Windows 10 Pro 10240.16384 <= what is this version?
      Weird.

      Press Windows + R
      type winver and OK.
      Provide a screenshot to see.
      0
  2. Renardrougeetnoir Posted messages 974 Registration date   Status Member Last intervention   120
     
    Hello.

    Disable the antivirus to check.
    1
  3. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
     
    Hello, 

    I couldn't start it


    That's normal, it's running, so it’s already started.

    --
    Human beings are at their best when things are at their worst.
    0
  4. Gaime_2000 Posted messages 19 Status Member
     
    Uh... it's not quite started but in progress
    and it's been a while already, I don't know if it's normal
    --
    Do I love????
    0
    1. kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention   14 686
       
      If it's in progress, it means it has started!

      For a test:
      Click on Stop
      When the service is completely stopped, click on Start
      Apply and OK.
      0
      1. Gaime_2000 Posted messages 19 Status Member > kaneagle Posted messages 86295 Registration date   Status Moderator Last intervention  
         
        It doesn't work, I tried but thank you.
        0
  6. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    If the update does not work, reinstall Windows 10 to get the latest version.

    Follow these tutorials that explain how to install Windows 10:
    All the steps are provided from A to Z with tips at the end to secure Windows 10.

    --
    Please press any key to continue the disinfection...
    0