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"No package could be installed"

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davidbnd -  
 davidbnd -
Hello,

Hello, I'm dealing with another hassle. My daughter made a big mess on her MacBook Pro, and it's impossible to reinstall anything, even after all these manipulations. The screen shows: "no package could be installed. Please contact the publisher....."
Even with a bootable USB drive with High Sierra on it.
Thank you for your help.
Configuration: Macintosh / Safari 13.0.5

1 answer

  1. Anonymous user
     
    Good evening,

    your request is not really clear... 

    my daughter must have made a big mistake


    - What kind of mistake? Knowing this might put us on the right track... 

    I'm dealing with another issue


    - Another issue than what? 

    even after all these actions


    - Which actions?

    You should also provide all the useful details, for example:

    - What is the exact model of the MacBook Pro, including its release date?
    - What is the original OS version?
    - Where did you get this High Sierra USB drive?
    - How was this drive created?
    - Where did the installation application used to create the drive come from?

    - Have you attempted a re-installation from Apple’s servers, that is to say by starting the Mac while holding down these 3 keys:

    alt cmd R

    or even with these 4 keys:

    Shift alt cmd R

    This will cause a startup from a recovery partition installed on Apple’s servers, allowing you to install the original OS version or the last used version.
    Note: this function is only available on not too old Macs...

    See this page:

    https://support.apple.com/fr-fr/HT204904

    Best regards.
    1
    1. davidbnd
       
      Super! Thanks, it's true that I didn't provide too much info, but one of your responses helped me a lot: Maj alt cmd R
      it's working again! Great!
      0