No connection during software installation on secondary SSD drive
Gpower74
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Duno59 Posted messages 876 Registration date Status Member Last intervention -
Duno59 Posted messages 876 Registration date Status Member Last intervention -
Hi,
I could use some knowledgeable help because I'm stuck.
I have quite an annoying and strange problem, so I'll try to explain it as best as I can.
I added an internal extra SSD on my laptop which originally had a rather small 40GB hard drive.
It's a small PC like an LDLC notebook under Windows 10 64-bit.
I use it a lot to browse and especially to perform diagnostics on cars with BMW ISTA D, etc.
So, by default this software works with an ATS (Icom BMW) plugged into the wifi or Ethernet network, so it needs to be connected to the network.
The problem is that when I install my software on the laptop's normal hard drive, everything works.
But as soon as I install it on my additional SSD, it can’t connect to the network even though it detects it well.
Yesterday, I tried to install browsers on this SSD (Tor and Mozilla); the installation etc. works, but it is impossible to connect to the internet (even though the wifi is connected to the modem, of course).
I tried installing these software on the main drive and, miracle, everything works.
So I conclude that for now I have no choice but to install the software that requires a network connection on my main drive, otherwise there are no connections.
As for permissions, it seems fine to me, though I don’t know if there’s a firewall issue or something else that could prevent network access for programs from that hard drive.
If someone can help me that would be really cool.
A+ and thanks in advance.
I could use some knowledgeable help because I'm stuck.
I have quite an annoying and strange problem, so I'll try to explain it as best as I can.
I added an internal extra SSD on my laptop which originally had a rather small 40GB hard drive.
It's a small PC like an LDLC notebook under Windows 10 64-bit.
I use it a lot to browse and especially to perform diagnostics on cars with BMW ISTA D, etc.
So, by default this software works with an ATS (Icom BMW) plugged into the wifi or Ethernet network, so it needs to be connected to the network.
The problem is that when I install my software on the laptop's normal hard drive, everything works.
But as soon as I install it on my additional SSD, it can’t connect to the network even though it detects it well.
Yesterday, I tried to install browsers on this SSD (Tor and Mozilla); the installation etc. works, but it is impossible to connect to the internet (even though the wifi is connected to the modem, of course).
I tried installing these software on the main drive and, miracle, everything works.
So I conclude that for now I have no choice but to install the software that requires a network connection on my main drive, otherwise there are no connections.
As for permissions, it seems fine to me, though I don’t know if there’s a firewall issue or something else that could prevent network access for programs from that hard drive.
If someone can help me that would be really cool.
A+ and thanks in advance.
5 answers
Hello.
Wouldn’t the solution be to install the SSD internally and install everything on it? That would also avoid having to juggle a hard drive at the end of a cable. It’s true that Windows and the other programs would have to be reinstalled...
Wouldn’t the solution be to install the SSD internally and install everything on it? That would also avoid having to juggle a hard drive at the end of a cable. It’s true that Windows and the other programs would have to be reinstalled...
Hi there, thanks for your responses :)
Indeed, normally the firewall is not supposed to block the connection, though it could also come from somewhere else, but I’m stuck.
I’ve already tried setting the SSD as the primary drive to move everything onto it, but it wouldn’t be detected when I tried to start the Windows installation on it.
Then again it’s a bit of a special case because the main drive is an EMMC type and I couldn’t set the SSD as the primary and the EMMC as secondary in the BIOS.
It’s an LDLC Mercure-MH33-4SW PC
Indeed, normally the firewall is not supposed to block the connection, though it could also come from somewhere else, but I’m stuck.
I’ve already tried setting the SSD as the primary drive to move everything onto it, but it wouldn’t be detected when I tried to start the Windows installation on it.
Then again it’s a bit of a special case because the main drive is an EMMC type and I couldn’t set the SSD as the primary and the EMMC as secondary in the BIOS.
It’s an LDLC Mercure-MH33-4SW PC
Hello.
Knowing that the 40GB of EMMC flash memory that acts as the hard drive is welded to the motherboard, it is indeed difficult to make the SSD the primary drive. Also knowing that Windows needs about twenty GB for its quarterly updates, there isn’t much space left to install programs in the traditional way. I think you have no choice but to install the program on the EMMC memory, in which case you risk not being able to update Windows anymore or to forgo the program on this computer.
You can however try to reset Windows (after backing up documents if any) in order to reinstall the programs by always choosing a custom installation and selecting the installation on the SSD for all programs... with no guarantee that this will work for your program. To do this, click Start > Settings > Update & Security > Recovery. In the right-hand side, under Reset this PC, click the Get started button. Once finished, it will be as it was when it left the factory with Windows in its latest version.
Knowing that the 40GB of EMMC flash memory that acts as the hard drive is welded to the motherboard, it is indeed difficult to make the SSD the primary drive. Also knowing that Windows needs about twenty GB for its quarterly updates, there isn’t much space left to install programs in the traditional way. I think you have no choice but to install the program on the EMMC memory, in which case you risk not being able to update Windows anymore or to forgo the program on this computer.
You can however try to reset Windows (after backing up documents if any) in order to reinstall the programs by always choosing a custom installation and selecting the installation on the SSD for all programs... with no guarantee that this will work for your program. To do this, click Start > Settings > Update & Security > Recovery. In the right-hand side, under Reset this PC, click the Get started button. Once finished, it will be as it was when it left the factory with Windows in its latest version.
Hello,
Thanks for all this information, it’s really good to know.
The thing is that the software works perfectly on my SSD, so I don’t want to move it to the main drive.
It's just that I am blocked at the network level because the connection is impossible.
So is there no solution other than putting it on the main drive to have the network?
Sorry for all these questions, I admit that my issue is a bit particular given the type of PC it is.
Thanks for all this information, it’s really good to know.
The thing is that the software works perfectly on my SSD, so I don’t want to move it to the main drive.
It's just that I am blocked at the network level because the connection is impossible.
So is there no solution other than putting it on the main drive to have the network?
Sorry for all these questions, I admit that my issue is a bit particular given the type of PC it is.
Hello.
One solution is to move everything that can be moved from the C drive to the SSD, and the list is long. That will allow you to install the program on the C drive while keeping enough space for Windows updates.
To start, you will move the directories Documents, Pictures, Videos and Downloads. Start by creating folders with these names on the SSD, then move them to these new locations. The principle is the same for the four: from File Explorer, right-click the folder located at the top. Click Properties. Click the Location tab. Click the Move… button. Select the directory of the same name located on the SSD and confirm. When prompted “do you want to move the contents of this folder to the new location,” answer yes. All files will be moved, but the folder in Explorer will not change.
We continue by moving the Windows temporary files
Start by creating a new directory named Temporary Files, for example, on the SSD
From File Explorer, right-click This PC.
In the window, click Properties.
In the new window, click Advanced system settings on the left.
In the window, on the Advanced tab, click the Environment Variables… button at the bottom.
The new window is split into two parts, one with the User variables and the other with the System variables. You must modify the TMP and TEMP variables in both sections. To do this, click the variable to select it and click the Edit button.
In the new window there are two lines. The first line bears the name of the variable you want to modify (do not change the name). In the second empty line, specify the path where the new directory will be placed. If you move the TEMP variable, for example, just specify D:\Temporary Files\ only (assuming D is the SSD drive letter). The subdirectory TEMP will be created automatically if it does not already exist.
Do the same with the other variables. Use the same path for both user and system variables. You can even group everything under a single destination without issue.
Continue by moving the paging file.
Close the windows until you return to the Advanced system settings window.
Click the Settings button in the Performance section (at the top)
In the new window, click the Advanced tab
Click the Change… button in the middle of the window.
Uncheck Automatically manage paging file size for all drives at the top.
The drive (usually C) appears highlighted with the designation System managed
Check No paging file and confirm by clicking the Set button.
A warning message appears. Click Continue. At this point, on each drive it shows None.
Click the SSD to select it for moving the paging file.
Check User managed size and confirm by clicking the Set button.
On the drive in question, it now shows System managed.
The paging file is moved. Confirm by clicking OK and closing the window.
It is also possible to move the browser’s temporary files, but I don’t know which one you use.
One solution is to move everything that can be moved from the C drive to the SSD, and the list is long. That will allow you to install the program on the C drive while keeping enough space for Windows updates.
To start, you will move the directories Documents, Pictures, Videos and Downloads. Start by creating folders with these names on the SSD, then move them to these new locations. The principle is the same for the four: from File Explorer, right-click the folder located at the top. Click Properties. Click the Location tab. Click the Move… button. Select the directory of the same name located on the SSD and confirm. When prompted “do you want to move the contents of this folder to the new location,” answer yes. All files will be moved, but the folder in Explorer will not change.
We continue by moving the Windows temporary files
Start by creating a new directory named Temporary Files, for example, on the SSD
From File Explorer, right-click This PC.
In the window, click Properties.
In the new window, click Advanced system settings on the left.
In the window, on the Advanced tab, click the Environment Variables… button at the bottom.
The new window is split into two parts, one with the User variables and the other with the System variables. You must modify the TMP and TEMP variables in both sections. To do this, click the variable to select it and click the Edit button.
In the new window there are two lines. The first line bears the name of the variable you want to modify (do not change the name). In the second empty line, specify the path where the new directory will be placed. If you move the TEMP variable, for example, just specify D:\Temporary Files\ only (assuming D is the SSD drive letter). The subdirectory TEMP will be created automatically if it does not already exist.
Do the same with the other variables. Use the same path for both user and system variables. You can even group everything under a single destination without issue.
Continue by moving the paging file.
Close the windows until you return to the Advanced system settings window.
Click the Settings button in the Performance section (at the top)
In the new window, click the Advanced tab
Click the Change… button in the middle of the window.
Uncheck Automatically manage paging file size for all drives at the top.
The drive (usually C) appears highlighted with the designation System managed
Check No paging file and confirm by clicking the Set button.
A warning message appears. Click Continue. At this point, on each drive it shows None.
Click the SSD to select it for moving the paging file.
Check User managed size and confirm by clicking the Set button.
On the drive in question, it now shows System managed.
The paging file is moved. Confirm by clicking OK and closing the window.
It is also possible to move the browser’s temporary files, but I don’t know which one you use.
If the program that needs an internet connection only runs on the C drive and if you want to have enough free space on that C drive to be able to perform Windows quarterly updates, I don't see many other solutions. For all other programs, a custom installation will be required, specifying the SSD as the installation location.
Just to avoid wasting the little memory that’s on the main drive.
Plus, it’s not practical to have a PC mostly dedicated to a single software, so I’d rather keep Windows on the main drive and put the rest on the secondary
After installing search engines it was just to try to connect it to my issue, anyway I modified a few options in the firewall and I managed to access the internet with Mozilla (which is installed on the secondary) so I’ll try to see if my program finally works.
See you later
What would be nice, though, is if they provided an error message about what they don’t like, otherwise we’re moving forward in the dark.