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Problem importing my video into Photoshop,

ahmad -  
ahmad_4230 Posted messages 4 Registration date   Status Member Last intervention   -
Hello,

good evening. I can't import my video into Photoshop, I always get this message: Unable to import "video name" because the video file could not be opened, or the file could not be opened, or unable to import because the video is not open.

3 answers

  2.
    MagSouh Posted messages 575 Status Member 149
     
    Have you installed QuickTime player and do you have the latest version? Because PS uses this software to analyze video files.
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  3. MagSouh Posted messages 575 Status Member 149
     
    If it still doesn't work, use software to convert your video and choose a format supported by Photoshop.
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    1. ahmad_4230 Posted messages 4 Registration date   Status Member Last intervention  
       
      I have a Windows 10 version. I converted to MPEG but it still doesn't work.
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      1. MagSouh Posted messages 575 Status Member 149 > ahmad_4230 Posted messages 4 Registration date   Status Member Last intervention  
         
        And Quicktime?
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      2. ahmad_4230 Posted messages 4 Registration date   Status Member Last intervention   > MagSouh Posted messages 575 Status Member
         
        I DON'T THINK IT HAS BEEN OF ANY USE TO ME. I DOWNLOADED IT BUT I HAVEN'T NOTICED ANY CHANGE. HOWEVER, I DOWNLOADED PHOTOSHOP A FEW DAYS AGO.
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      3. MagSouh Posted messages 575 Status Member 149 > ahmad_4230 Posted messages 4 Registration date   Status Member Last intervention  
         
        It's strange, normally if you can read with Quicktime, it should work in Photoshop.

        I'm sorry I couldn't fix your issue. If I find other possible solutions, I'll let you know.

        After that, I don't know exactly what you want to do, but I recommend using video software, like After Effects or Premiere Pro.
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      4. ahmad_4230 Posted messages 4 Registration date   Status Member Last intervention   > MagSouh Posted messages 575 Status Member
         
        THANK YOU. BUT I THINK IT'S MORE OF A PROBLEM WITH MEDIA ENCODER WHICH REFUSES TO OPEN.
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