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I no longer have Messenger or my contacts...

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rosounette Posted messages 952 Registration date   Status Membre Last intervention   -  
rosounette Posted messages 952 Registration date   Status Membre Last intervention   -
Hello! Since last night, I no longer have my contacts on the right side of my screen on my Facebook page! This allowed me to see who was online or not! Additionally, on the left below the news feed, I no longer have Messenger.....
Thank you

3 réponses

Réponse 1 / 3
adr59l
 
Hello,

Same for me and other contacts, I think it might be a bug or maintenance on Facebook's part.
I tried on other browsers and another PC, same issue.
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rosounette Posted messages 952 Registration date   Status Membre Last intervention   22
 
Hello adr591! I'm relieved! Thank you! If I'm given a solution, I won't hesitate to share it with you! I also have a friend who's in the same situation! Have a great day!
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rosounette Posted messages 952 Registration date   Status Membre Last intervention   22
 
Good evening! Do you have any news? Thank you.
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adr59l
 
Good evening,

Unfortunately not, I reported the problem to Facebook, I'm waiting for a response. In the Facebook community help center, quite a few people have the same issue.
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rosounette Posted messages 952 Registration date   Status Membre Last intervention   22
 
Hey! How did you report the problem to them? Because I'm going to do it too! Thanks!
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adr59l
 
In the top right corner (in the blue banner) there is a question mark, click on it, then at the bottom of the list, click on "Report a problem" and then choose "Something isn't working."
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Réponse 2 / 3
Anonymous user
 
Hello

Testimonies have been pouring in since this weekend... Do a search on the forum...

If it comes from the new version, we need to wait to see if it comes back like before or if it's really permanent.

;)

--
Those who want to be right always seek the last word... Those who are really right have stopped talking for a while.
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rosounette Posted messages 952 Registration date   Status Membre Last intervention   22
 
Thank you, Sourisverte2.
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Réponse 3 / 3
adr59l
 
Hello,

I finally found the solution to make the instant chat banner reappear, you just need to press the Q key on your keyboard. Hoping that it works for you.
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rosounette Posted messages 952 Registration date   Status Membre Last intervention   22
 
Ohh thank you adr591 it works for me too! Thank you very much! By the way, I still don't have Messenger! Thanks again!!!
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adr59l
 
No problem, glad I could help!

I'm looking into access to Messenger under the news feed. In the meantime, you can access it via the speech bubble icon at the top right of the blue banner, then in "See All in Messenger" at the bottom left.

Have a great rest of your day.
Adrien
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rosounette Posted messages 952 Registration date   Status Membre Last intervention   22
 
Thank you again, Adrien! I can't find the icon you're talking about! But I found a solution: I went to history and there was Messenger... so I have 2 Facebook icons now: one for the Facebook page and the other for Messenger!
Thanks again, Adrien, and have a nice end of the day too!
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rosounette Posted messages 952 Registration date   Status Membre Last intervention   22
 
Yessss Adrien! This morning I opened my PC, I went to the Facebook page and underneath the news feed I found Messenger… thank you Adrien for your help and have a great day!
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