BROTHER DCP 9020 CDW Scan Cart Error
JBROTHERB
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jmarion3 Posted messages 49487 Registration date Status Contributor Last intervention -
jmarion3 Posted messages 49487 Registration date Status Contributor Last intervention -
Hello,
Hello, I have a problem with my Brother DCP 9020 CDW. Upon starting, it makes a clicking sound that seems to come from the scanner carriage belt. This noise is followed by an error message: "Scan impossible AF, turn off then turn on the device." I have turned my printer off and on several times but to no avail. What should I do? My printer was purchased in late 2015 for occasional home use. Is this a common failure with Brother products?
Configuration: Windows / Chrome 77.0.3865.90
Hello, I have a problem with my Brother DCP 9020 CDW. Upon starting, it makes a clicking sound that seems to come from the scanner carriage belt. This noise is followed by an error message: "Scan impossible AF, turn off then turn on the device." I have turned my printer off and on several times but to no avail. What should I do? My printer was purchased in late 2015 for occasional home use. Is this a common failure with Brother products?
Configuration: Windows / Chrome 77.0.3865.90
4 answers
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Hello ...
If you are sure that the problem comes from the belt unit, why not replace it?
However, it costs around €100 or more (here)
Its reference is BU-220CL
1► See this link
At the top of the page near the light bulb, there is a link that allows you to find a dealer for Brother parts
What you could do beforehand, just in case? is to remove and then reinstall the belt unit to check if the message is still there or, ...miraculously no more message?? (example)
Useful link ► Here
Looking forward to your upcoming comments....But if none >> Resolved
Best regards
Aging well means preferring the time that passes to the time that remains! -
Thank you jmarion3 for your response, however the noise is actually coming from the scanner part and not the transfer belt. So I don't think your solution is the right one. Can we easily disassemble the scanner part?
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Hello ...
Thank you for the response....
I'm sorry but I thought this belt was included in the transfer module but apparently it has nothing to do with it?
All I can share with you is an exploded view of this printer but it's a bit complicated to decipher because I didn’t see any belt or maybe??
See ► This link
Scroll down Brother in blue ► DCP Series ► DCP 9020
Best regards
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Sincerely
Aging well means preferring the time that passes to the time that remains! -
