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Brother DCP-330c printer malfunction

Cha -  
 dominique31 -
Hello,
I had a paper jam in my Brother DCP330-C, I pulled on the sheet to retrieve it and since then it shows impossible to print 4F and the capture photo button is flashing red.
What should I do?
Configuration: Windows XP Internet Explorer 6.0

4 answers

  1.
    baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
     
    Hello
    Excerpt from the notice on page 68: https://support.brother.com/g/b/error404.aspx
    Print imposs. XX. The device has a mechanical problem. Disconnect the power cord from
    the device for several minutes and then reconnect it.

    Are you sure you have removed all the paper??? Carefully examine the path that a sheet follows (especially the edges); even a simple mm² of paper or a clump of dust can cause a blockage....
    Have you put everything back in place after removing the sheet???...
    Look at this: https://support.brother.com/g/b/producttop.aspx?c=fr&lang=fr&prod=dcp330c_all
    --
    Very difficult to catch a black cat in a dark room
                         Especially when it's not there...!!!!
    10
    1. Info
       
      I tried to reset the counter, a step I succeeded in, but I couldn't do the 99 after the stop exit. I still have the same problem, it always displays impress. impossi. 4 F. I can't move the print head. Where is it really located?
      Thank you for your information.
      0
  2. David95
     
    The error 4F is due to the use of a compatible or recycled cartridge.

    Indeed, it is better to replace the machine.
    4
    1. dominique31
       
      Hello David95,
      The error 4F is absolutely not due to the use of compatible cartridges. You're talking nonsense!!!!!!
      It is due to a failure of the purge system.
      0
  3. soleil
     
    I had a paper jam in my Brother DCP130-C, I pulled the sheet to retrieve it and since then it shows impossible to print 4F and the photo capture button is flashing red.
    2
    1. baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
       
      Hello ??,
      What more can I add to what I've written above???
      --
      Very difficult to catch a black cat in a dark room
      Especially when it's not there...!!!!
      0
    2. guzziman
       
      Hello, I have the same problem. I followed everything to the letter and nothing, it gives me the 4f message again. I even blew it out everywhere, there’s not a crumb of paper. I have the feeling it's more of a software issue than a mechanical one. I don't know who to turn to anymore. Waiting for a response, thank you.
      0
  4. guzziman
     
    Hello, after several searches I went to the Brother website and there was disappointment; error 4F is a print head failure but apparently the repair costs more than the printer itself so it's trash, and we're starting fresh, consumer society!!!! Goodbye everyone.
    2