Unable to read and send MMS with ULEFONE Armor X3

Solved
clarafish Posted messages 52 Status Member -  
clarafish Posted messages 52 Status Member -
Hello,

For work, I was just given an ULEFONE Armor X3.
With a Free subscription:
- with internet, unlimited calls, SMS and MMS

However, I cannot read or send MMS.

In the message settings, it is nevertheless checked:
- "auto-download of MMS"
and
- "auto-download of MMS while roaming."

Could you help me?
thank you

--

><)))))°>

1 answer

  1. bazfile Posted messages 58498 Registration date   Status Moderator Last intervention   20 273
     
    Hello,
    Check in your phone settings if the "mobile data" are enabled.
    See also https://mobile.free.fr/assistance/46.html
    --
    bazfile 
    Moderator/Security Contributor 
    click here
    4
    1. clarafish Posted messages 52 Status Member 3
       
      Hello bazfile, and thank you!

      Indeed, that was it but... a bit more complicated. I had to call my operator, who had to reactivate my mobile data and we were able to configure MMS in and out. Phew!
      0