Rotation: OpenGl issue in Photoshop cc
kabuki32
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Guillaume -
Guillaume -
Hello everyone,
For some time now, this message has appeared when I try to use the image rotation tool in Photoshop: "Could not complete the operation because it is only compatible with OpenGL document windows."
I know the problem is related to my graphics card, but I can't find a solution despite everything I've tried:
- Reinstall Photoshop
- Updated my GeForce GTX 1050 Ti, then did a complete reinstall with no changes.
- Enabled options in Photoshop: Edit --- Preferences --- Performance -- Use Graphics Processor ... blah blah blah
- Checked 3D settings in the Nvidia control panel
- I have 32 GB of RAM and changed my PC last year (Dell Pro), so there's no issue there
For your information, it works again when I reinstall Photoshop CS6 but not with the CC suite.
Anyway, I really need this tool because without it, it's really a hassle.
A huge thank you in advance to anyone who can guide me to resolve this issue! :-)
For some time now, this message has appeared when I try to use the image rotation tool in Photoshop: "Could not complete the operation because it is only compatible with OpenGL document windows."
I know the problem is related to my graphics card, but I can't find a solution despite everything I've tried:
- Reinstall Photoshop
- Updated my GeForce GTX 1050 Ti, then did a complete reinstall with no changes.
- Enabled options in Photoshop: Edit --- Preferences --- Performance -- Use Graphics Processor ... blah blah blah
- Checked 3D settings in the Nvidia control panel
- I have 32 GB of RAM and changed my PC last year (Dell Pro), so there's no issue there
For your information, it works again when I reinstall Photoshop CS6 but not with the CC suite.
Anyway, I really need this tool because without it, it's really a hassle.
A huge thank you in advance to anyone who can guide me to resolve this issue! :-)
3 answers
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Hi, I had the same issue as you and I followed this process:
- type run (Windows key + R), type regedit
- go to HKEY CURRENTUSER > Software > Adobe > Photoshop > click on 12.0 or 120.0 > create a new file there and name it AllowOldGPUS
then you'll just have to restart your Photoshop
Here is the link hoping it will help some:
https://www.youtube.com/watch?v=kGrGVJjZyC0 -
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Tried again today with a new Windows installation + update of my graphics card, but nothing works....
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- Hello Guillaume,
Actually, my problem is resolved. I work in dual display and I realized that my main monitor was connected to the integrated video card (which is a piece of crap) of the computer and not to my Nvidia... so there you go, I changed the connections and everything is working again.
I'll leave the topic open in case someone has a real suggestion for this issue.
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