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"My friend from the North" - Page 2

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  1. Dannii
     
    Hello, I've been waiting for my order since August 19th...
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  2. Val
     
    Same order placed at the end of September and no responses to emails despite the fact that my payment has been successfully recorded and debited.
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  3. ludsand22 Posted messages 11 Status Member
     
    This site is inaccessible www.monamidunord.com took too long to respond. This morning there was still the message and now it doesn't work anymore... and no date for recovery pff.
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    1. zabou03100 Posted messages 10 Status Member 2
       
      Hello, I saw the same thing too. I hope we will receive our orders properly.
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  4. Caro
     
    Same for me, an order has been placed, payment received but nothing else..
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    1. Didie76 Posted messages 11 Status Member 4
       
      Hello, I see that no one has any news about their order; it's starting to take an extremely long time. Plus, we can't access the site and there's no way to reach them. I hope we will receive our order because I had never had any issues with them before.
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    2. zabou03100 Posted messages 10 Status Member 2 > Didie76 Posted messages 11 Status Member
       
      Hello, still no news and impossible to send them a message, their messaging system is down. I wrote to them on Facebook hoping they'll respond and resume their activities and send us our orders, but I don't believe it anymore. We’re going to lose our money, and their excuse about mourning is just that—a poor excuse! If they respond, I’ll keep you updated.
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    3. ginette > zabou03100 Posted messages 10 Status Member
       
      Exactly, if all companies closed their doors for more than 2 months due to mourning, it promises.
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    4. ludsand22 Posted messages 11 Status Member > ginette
       
      +1 for the lame excuses, a death okay, but it's nonsense. In that case, refund the people if you're serious.
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    5. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488 > ludsand22 Posted messages 11 Status Member
       
      In that case, refund people if you're serious

      Who do you think you're talking to? CCM is a forum.
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  6. Gougou
     
    I can't even connect to their site anymore, I don't know what's happening.
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    1. ginette
       
      The site is under maintenance so it's normal.
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    2. bazfile Posted messages 58534 Registration date   Status Moderator Last intervention   20 288
       
      It's no longer maintenance; the site has been closed since October, and in my opinion, it won't come back.
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    3. juju014
       
      Bonjour, ils ont été en procès avec la librairie Anspach et ils ont gagné car ils m'ont dit qu'ils ont toujours été des arnaqueurs.
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      1. ginette > juju014
         
        Thanks juju for the info, so did they tell you if they are going to reopen their site and especially send us our orders?
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      2. juju014 > ginette
         
        I don't know about my friend from the North, but I ordered from the Anspach bookstore and my order is being processed, so there you go.
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  7. Chililou
     
    Hello, unfortunately we are many in your situation. They had put out a message saying that they had been in mourning since October and that they were fighting to prevent staff layoffs, and that once everything is settled they will send the orders.
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  8. Gosselin
     
    I had a problem last year with suppliers and they also stopped responding to my emails. They apologized and received the order two weeks late.
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  9. Guiludi
     
    In the same situation as all of you. They posted this on Facebook on 12/22: Dear customers,
    The company has been in mourning since October, and we are doing everything we can to accelerate the resumption of activities while avoiding any layoffs. Unfortunately, we are also required to adhere to administrative procedures that take time.
    All pending orders will be prepared and shipped as soon as activities resume.
    For the time being, we will no longer be responding to emails in order to resolve the delays as quickly as possible.
    We sincerely apologize for the inconveniences.
    LESTADHO ES (?) ".... I remain hopeful... It's almost Christmas ????
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  10. Guiludi
     
    Still no news. I encourage you to send them messages every day on their Facebook... If we're several, we might be able to get a clear response from them.
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    1. Juju014
       
      Hello, even on Facebook they don't respond.
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  11. Sev
     
    We ordered 500 euros in September 2019 and never received our order, even though we have been a customer with them for 2 years.
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  12. Lola
     
    Hello, the site is definitely closed. I myself used to order until they had more and more stock problems, etc., etc... Look, you are unfortunately not the only one.
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  13. Cecile
     
    Is it really safe? Because as a customer of Monamidunord, it kind of scares me now to start again elsewhere.
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    1. molido27 Posted messages 3 Status Member
       
      Dear Cécile, I also made a transfer in October, so I am no longer waiting for a delivery or a refund. I read on this forum that there is another site: Anspatch bookstore. I ordered, and they sent me a payment receipt email 16 days later, and the order was sent after I harassed them. And when I received my order, they sent me cigars instead of the pipe tobacco I had ordered. I do not recommend this site at all, and if you find a reliable one, please let me know.
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      1. Cecile > molido27 Posted messages 3 Status Member
         
        Ah okay.....???? thank you for the advice.
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  14. nataly
     
    Hello

    I ordered last year and I still haven't received my tobacco worth 138 EUROS. I've sent emails and nothing at all
    even though I have always ordered from them and never had a problem.
    I think the site no longer exists, but I haven't been refunded!
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