J7 Prime Update

Amine -  
 Sara -
Hello,
I am from Tunisia. My problem is that I have a J7 Prime with Android 6.0.1 and every time I check for a new update, it tells me that I already have the latest version, which is false since the latest version is Nougat 7.0 and I only have 6.0.1.
My sister also has the same model as mine and Android 7.0 installed itself on her phone a long time ago, while I search for an update every day but find nothing.
Could you please tell me how to get Android 7.0 on my J7 Prime?
Thank you in advance.

Configuration: Android / Chrome 78.0.3904.62

1 answer

  1. ondine
     
    hello

    J7 Prime doesn't mean much because there are variants like

    SM-G610F, G610F, SM-G6100, G6100

    then you have the 2018 model version 2

    Galaxy J7 Prime (2018), SM-G611FF/DS, G611FF/DS

    so which one do you have exactly? You also don't say whether you bought it unlocked or through a carrier.

    and finally, you go here, and you type your exact model for example SM-610F

    https://www.sammobile.com/firmwares/recent/
    2
    1. Amine
       
      Thank you very much ❤ Yes, I have the model SM-G610F.
      0
    2. ondine
       
      https://www.sammobile.com/samsung/galaxy-j7-prime/firmware/SM-G610F/

      you and your sister should be on 8.1 unless it's an operator that needs to do the update.

      install on your PC

      https://www.samsung.com/fr/support/smart-switch/

      and if this phone is really unlocked from an operator then you can get the update. Otherwise, check with the operator who sold it to you, to see if it is truly unlocked from all operators.
      0
    3. Amine
       
      Thank you very much, that's very kind of you, you've really helped me.
      A thousand thanks ❤
      0
      1. mohamed_bayoudh Posted messages 1 Status Member > Amine
         
        hi
        I have the same problem as you.
        Did you solve the problem?
        If yes! How did you do it?
        Thank you in advance
        0
      2. Sara > mohamed_bayoudh Posted messages 1 Status Member
         
        Please, I also have this Galaxy J7 Prime model
        What is the latest version?
        0