Persistent message

Helo -  
bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   -
Hello,
I just installed a new office where WORD 2019 was located. Every time I work on a document, I get a message saying "download failed, the server quota has been exceeded." It then advises me to save my document. This appears every two minutes. Can someone help me? Or give me a number where I can contact someone who can help me?
Help!
Thank you

Configuration: Windows / Firefox 69.0

1 answer

  1. bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283
     
    Hello,
    You need to save your documents in the cloud via OneDrive, it's probably the one sending you this message https://support.microsoft.com/fr-fr/office/r%c3%a9soudre-l-erreur-0xe0000796-quota-d%c3%a9pass%c3%a9-dans-onenote-e83ac665-8ecf-4d74-b6bc-1585599e971e?ui=fr-fr&rs=fr-fr&ad=fr
    Go to Word options, then to Saving, then Document Saving Options
    --
    bazfile
    Moderator/Contributor security.
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