XP Pen graphic tablet not detected

Solved
Arwek Posted messages 4 Status Membre -  
 francis -
Hello, I have downloaded the latest version of the driver for my XP Pen 12 graphics tablet, but when I run the program, an error message indicates that my tablet is not detected even though it is plugged in correctly. Does anyone have a solution? Thanks in advance

Configuration: Windows / Chrome 77.0.3865.90

3 réponses

Fifi68
 
Identical problem with xp pen artist 22 Pro
Tablet not detected, I have tried it on several PCs with the same result.
20
francis
 

For my part, I have to stick to Windows 10 otherwise the tablet won't work.

1
Nana
 
Hello, I have the same thing here, has anyone found out how to fix it? I've plugged everything in, but the new drivers do not detect my XP-PEN Artist 22 Pro tablet. No matter how many times I restart, nothing works.
10
Fifi68
 
Hello,
I called Amazon and explained that the technical service of XP PEN wanted to send me a USB cable to test for defects, even though I told them that I tested it on 3 PCs with 3 different USB cables. Then I called Amazon's customer service, who immediately issued a refund voucher. I returned everything and got a HUION that works very well.
0
Mhacks79 Posted messages 225 Status Membre 40
 
Isn't it rather the stylus that is not detected? I've seen a case where someone just didn't think to charge their stylus, thinking it was battery-operated. Otherwise, what I can say is that it's a common problem; I'm surprised you didn't find the solution on Google.

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Windows has detected that you do not have a keyboard. Press 'F9' to continue.
9
Arwek Posted messages 4 Status Membre 4
 
The stylus works with the XP Pen software and mine has no battery or recharging system.
2
Mhacks79 Posted messages 225 Status Membre 40
 
Sometimes a restart is necessary for a driver to function properly. I've never used this kind of equipment, but I'm trying to give you a quick response while waiting until tomorrow morning ^^'
0
Arwek Posted messages 4 Status Membre 4
 
Thanks, but I've already tried reinstalling the driver, reconnecting all the cables, etc. without any result.
2
Beniko
 
Hello,
How did you solve your case? Because the same thing is happening to me..
0
Mitch33
 
Hello, the same for me.
0